ICG, a privately held business that helps companies monitor and manage their procurement processes, will use the funds to continue expanding its products and services, West says. For instance, the company provides sourcing services and transaction management on direct-material purchases in certain areas, such as chemicals and metals, and plans to significantly expand its efforts on that front. ICG already links into customers' ERP, asset-management, and inventory systems; serves as a conduit between customers and suppliers; and provides consulting services--but it's not content to stop there. "One of the things we pride ourselves on is having multiple tentacles of connectivity into our customers," West says.
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10 Steps For Stronger Application Performance
Subpar application performance has an impact-on employee productivity, perception of IT, and the expectations customers and partners have about your organization's overall ability to deliver. We can - and must - do better. Here's how.
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