Saving money by using what is essentially a free operating system has for years drawn academic and scientific users to Linux. But until recently, many business users shunned the software because of reliability and security concerns. Now, tight IT budgets and support commitments from major vendors have companies taking a second look.
That wasn't a concern for E-Trade, which is moving off Sun Solaris. "We were looking for the hardware manufacturers to support it, patch it, run it, and be accountable," Levine says. Cradle-to-grave Linux support from a major vendor such as IBM was crucial, but the low cost of buying and maintaining Linux systems was most attractive, he says. "It's going to be almost 30 times cheaper to run and maintain" than Sun systems. The switch to Linux may take a year.
E-Trade's fortunes sank last year when the stock market bubble burst. Its 2001 revenue fell 5% to $2.06 billion, and it reported a net loss of $270.8 million, compared with net income of $27.8 million the year before. That prompted it to slash technology-development expenses by 37% in the first nine months of 2001, according to a third-quarter SEC filing.
No problem, Levine says. The money E-Trade saves with Linux will let it get closer to customers via new CRM initiatives without blowing the tech budget.
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