The outage, which began about 1:21 p.m. Pacific time, was the result of a conventional denial-of-service attack and not a software vulnerability being exploited, a Microsoft spokesman says.
The denial-of-service attack affected Microsoft's home page, www.microsoft.com, and the many other URLs associated with it, including Microsoft's tech-support page, www.support.microsoft.com.
Microsoft personnel are working in conjunction with law-enforcement officials to trace the attack. The spokesman points out that a hacker's conference opened Friday in Las Vegas. But he said Microsoft had no evidence to link the denial-of-service attack to the conference or to warnings three weeks ago of a broad, coordinated attack against Internet sites.
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