To use Jajah, you type the originating and terminating phone numbers into a text box on the vendor's Web site, click a button, and wait for your landline or mobile phone to ring. When you pick up, Jajah's own internal system has already dialed the other number. Voice calls actually travel on a fiber network connected to Jajah's servers, not over the Internet.
The service has several features tailored for businesses. Conference calls for up to 10 users start at 2.5 cents a user per minute, set up through the same Web interface as regular calls. There are options to make scheduled calls and to send one bill to an entire company, and management features such as restricting certain employees' usage. Jajah uses 512-bit encryption when calls go to any of its 200 Internet backbone-connected call-termination servers and automatically switches providers when quality slips. Jajah's on pace to surpass a million users by the end of the year, and Scharf hopes it will become everybody's "second phone company."
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