NRF Big Show 2011: Breakthrough Technologies For Retailing
The National Retail Federation's "Big Show" in New York highlighted scores of cutting-edge retail technologies, from mobile devices and digital signage to point-of-sale systems and store-management applications. Tablet computers were everywhere, of course, though more often featured as a raffle prize designed to draw booth visitors and gather business card leads. Several exhibitors demonstrated iPad-native "clienteling" apps designed to help salespeople demonstrate and explain complicated (or ou
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Keynoter Steve Finney, senior vice president of global retail operations for Disney Stores Worldwide, details a technology-driven revamp rolling out to 330 stores in seven countries. Digital signage, in-store high-def theaters, and state-of-the-art point-of-sale technologies, including iTouch-powered mobile checkout devices, are helping to create what he describes as a "magical" shopping experience.