Oprah Apologizes For Webcast Crash - InformationWeek
IoT
IoT
Infrastructure
News
3/5/2008
10:25 AM
50%
50%

Oprah Apologizes For Webcast Crash

More than 500,000 viewers attempted to watch the event, but most could only see the first few minutes because many of the servers powering the Webcast crashed.

Oprah Winfrey has apologized to the millions of fans whose efforts to log into the self-empowerment guru's widely hyped Webcast on Monday were thwarted by overwhelmed Internet servers.

"We deeply regret that some of our audience did not have an optimal viewing experience and apologize for any inconvenience this may have caused," officials at Oprah's Harpo Productions said in a statement Tuesday.

The Webcast featured Winfrey and Eckhart Tolle, whose new-age bestseller A New Earth, is the current Oprah Book Club selection.

Harpo said more than 500,000 viewers attempted to watch the event -- but most could only see the first few minutes. After that, many of the servers powering the Webcast crashed under throughput demands of 242 GBps.

In its mea culpa, Winfrey's production company said it "recognizes that interactive Internet broadcasting to a mass audience is still an emerging medium."

Oprah fans made no secret of their displeasure. "It was heartbreaking to have the screen freeze continuously and then finally stop with only an explanation that the network was experiencing technical difficulties," a fan named "Calenejd" wrote on Oprah.com's message board.

"The broadcast kept freezing and sputtering and only caught a word here and there," said "4sandrella."

The Webcast was to be the first of 10 live events with Winfrey and Tolle. An on-demand repeat was posted Tuesday for viewing on Oprah.com. It's also available as an iTunes download.

Oprah's snafu isn't the first time that overwhelming demand has crashed Internet servers. New York magazine's Web site went dark for a time last month after thousands of people attempted to view the publication's nude Lindsay Lohan photos online.

In 1999, a Webcast of the Victoria's Secret fashion show in New York City famously crashed, leaving millions of viewers frustrated.

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
How Enterprises Are Attacking the IT Security Enterprise
How Enterprises Are Attacking the IT Security Enterprise
To learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Register for InformationWeek Newsletters
White Papers
Current Issue
2017 State of the Cloud Report
As the use of public cloud becomes a given, IT leaders must navigate the transition and advocate for management tools or architectures that allow them to realize the benefits they seek. Download this report to explore the issues and how to best leverage the cloud moving forward.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
Join us for a roundup of the top stories on InformationWeek.com for the week of November 6, 2016. We'll be talking with the InformationWeek.com editors and correspondents who brought you the top stories of the week to get the "story behind the story."
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll