Pieter is the CEO of XMPro Inc. and chief architect of XMPro iBOS.
XMPro iBOS is an Intelligent Business Operations Platform that combines Operational Intelligence with Business Process Management to better manage planned and unplanned, event-based, knowledge-centric work. XMPro iBOS helps organizations
reduce their risk of compliance, costly mistakes and brand damage;
improve operational excellence, operate more effectively and efficiently; and
improve competitive advantage, customer experience, and increase revenue
by sensing key business events, deciding if an action is needed, and enabling rapid response in a predictable manner.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.