Businesses seeking to engage with online communities on their own websites or all around the social web will find the guide invaluable in getting up to speed on the state of the art and making sure their employees have the foundation they need to be effective.
The end product is in two parts. Part one is a 75 page collection of case studies, advice and discussion concerning the most important issues in online community. Part two is a companion online aggregator that delivers the most-discussed articles each day written by experts on community management from around the web.
There is so much interest in community-building for businesses that it''s the right time for this type of report to surface. The report is a collection of case studies and testimonials - and as Sameer Patel (Pretzel Logic) wrote in his blog post, one can struggle "with the idea of buying a premium report that was largely peppered with quotes from articles that I''ve read before..." but what Marshall has provided is an in-depth and intelligent collection of the most salient, relevant and helpful quotes - scoured from across the interwebs, and from those at the forefront of community management.
Sameer proceeds to present an in-depth review of why the report is valuable to Enterprise businesses so do read on...
"This report is a thorough collection of tips for community-building, and for understanding the variety of community management roles out there today. I found quotes on almost every page that had me nodding my head in agreement."
- Janetti Chon, Community Manager for TechWeb/O'Reilly Web 2.0 Expo
How Enterprises Are Attacking the IT Security EnterpriseTo learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Infographic: The State of DevOps in 2017Is DevOps helping organizations reduce costs and time-to-market for software releases? What's getting in the way of DevOps adoption? Find out in this InformationWeek and Interop ITX infographic on the state of DevOps in 2017.
IT Strategies to Conquer the CloudChances are your organization is adopting cloud computing in one way or another -- or in multiple ways. Understanding the skills you need and how cloud affects IT operations and networking will help you adapt.