Telligent is a 5 year old 105 person social network software company: in this conversation with CEO Rob Howard we discuss the challenges and opportunities for the industry.Rob is seeing far deeper knowledge from customers and prospects about the Enterprise 2.0 space, as people understand the technology and benefits. The Telligent value propositions of supporting innovation and collaboration communities around both structured and unstructured content, both internally and outside the firewall is aligned with their analytics software, which helps prove ROI.Rob thinks we're at an interesting point on the growth 'S' curve of the entire space and is aware of the need to innovate ahead of the larger vendors who are rolling up complete suites. He predicts a lot of change during the next year with a weeding out of the space at all size vendors. Rob is surprised by just how invested some companies now are with collaborative technologies these days, which are increasingly intertwined around their existing systems.Telligent software is helping tie different together back end technologies at client installs - erp, sales management, supply change - to increase efficiency of information exchange: they are seeing clients find this more useful than email.Rob is seeing a lot more to down adoption as senior management understand engagement of employees and customers, and Telligent are seeing some very innovative use of their technology by customers such as Dell.I'll be talking to Telligent customers in the next couple of weeks.
IT's Reputation: What the Data SaysInformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.
InformationWeek Must Reads Oct. 21, 2014InformationWeek's new Must Reads is a compendium of our best recent coverage of digital strategy. Learn why you should learn to embrace DevOps, how to avoid roadblocks for digital projects, what the five steps to API management are, and more.