Salesforce Thinks Big - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Software // Enterprise Applications

Salesforce Thinks Big

Vendor lands biggest customer to date and lines up tools for customization and analytics Inc. proved last week it can catch the big fish with its Web-based customer-relationship-management software, revealing that Merrill Lynch signed on for 5,000 subscriptions for its global private client division, making the brokerage firm Salesforce's largest customer. Accenture also said last week it has created a practice focusing on implementing Salesforce apps. The rollouts came as the vendor revealed new customization tools.

The company says next month it will deliver Customforce 2.0, which includes tools for adding data-analysis capabilities, spreadsheet-style mathematical formulas, business processes, and forecasting models. Combined with Salesforce's Multiforce on-demand operating system, its Sforce integration platform, and new versions of its Salesforce and Supportforce applications, the vendor is trying to convince companies it can be a platform for managing and sharing customer information, and not just a high-powered, hosted tool for contact management.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
IT Careers: Top 10 US Cities for Tech Jobs
Cynthia Harvey, Freelance Journalist, InformationWeek,  1/14/2020
Predictions for Cloud Computing in 2020
James Kobielus, Research Director, Futurum,  1/9/2020
What's Next: AI and Data Trends for 2020 and Beyond
Jessica Davis, Senior Editor, Enterprise Apps,  12/30/2019
White Papers
Register for InformationWeek Newsletters
Current Issue
The Cloud Gets Ready for the 20's
This IT Trend Report explores how cloud computing is being shaped for the next phase in its maturation. It will help enterprise IT decision makers and business leaders understand some of the key trends reflected emerging cloud concepts and technologies, and in enterprise cloud usage patterns. Get it today!
Flash Poll