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10/19/2007
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SMB Telecommuters Boost Opportunities For Mobile, Network, Software Markets

On average, 7% of the SMB workforce stays home one or more days a week and 90% of SMBs reported that one or more employees travel on business at least one day a week, according to AMI-Partners.

The growth of the mobile workforce at small and mid-sized businesses will drive market opportunities for smartphones, virtual private networks, and productivity-enhancing systems, according to recent research.

The Computing Technology Industry Association (CompTIA) has found that companies with 500 or less employees are relying more and more on telecommuters. Nearly three out of four SMBs have at least one or more employees telecommuting, according to research CompTIA released this week.

On average, 7% of the SMB workforce stays home one or more days a week and 90% of SMBs reported that one or more employees travel on business at least one day a week, according to the research done by AMI-Partners.

Forty-four percent of the 518 North American SMBs surveyed said they plan to invest in smart phones, and 32% plan to invest in VPNs in the next 12 months.

"With a growing portion of their workforce either mobile or remote, SMBs need to provide cost effective, safe, and secure remote access for these employees," John Venator, president and CEO of CompTIA, said in a statement. "This suggests there is a sizeable market opportunity associated with productivity-enhancing solutions such as virtual private networks (VPNs), smartphones and other applications."

Most of the SMBs surveyed said that VPNs and mobile e-mail via smartphones offer high business value and benefits. CompTIA said that SMBs want to deploy VPNs for easy scalability, increased security, and seamless end-to-end connectivity between all employees.

More than four out of five SMBs said they are either very satisfied or somewhat satisfied with how their current IT and communications systems boost efficiency and manage daily tasks. Still, 70% believe it's very strategically important to deploy the latest convergent technologies that allow for more effective means of internal and external communication.

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