Commentary
Cox Business Adds To Its VoIP Services
Cox Business has teamed with Cisco Systems Inc. to deliver managed IP PBX services to businesses with less than 100 employees.
Managed Voice over IP (VoIP) services have been gaining interest among small and medium businesses because they often can cut costs and deliver more services to employees. However, there is plenty of competition in the space. Start-ups have been entering this space. Established service providers, such as AT&T and Verizon, have been expanding their VoIP service offerings. Other traditional cable companies, such as Comcast, have been moving more squarely into the telecommunications services market. The Cox service is available only in Oklahoma and Las Vegas, but the company is expected to expand its coverage area. Cox has identified a market with potential, but time will pass before it becomes clear how much success it will experience with this endeavor.
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