9 Bargain IT Tools For SMBs
12/14/2012 Stretch your IT budget with open source and free products and services. Added win: Open source tools' opportunity for customization.
12/14/2012 Stretch your IT budget with open source and free products and services. Added win: Open source tools' opportunity for customization.
Request Tracker For Bugs, Help Desk Tickets, More
Thorpe's been using Request Tracker for a decade or so. The open source tool's an obvious fit for functions like bug tracking or support ticketing, though it can also be deployed in areas such as change management and external customer care.
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