News

iPhone 4 Bumper Nearly Sold Out

Paul McDougall
Editor At Large, InformationWeek

Wait time for rubber and plastic shield that insulates Apple's device from "grip of death" antenna problem is now up to three weeks.

iPhone 4's now infamous antenna glitch may be yielding a bumper crop of windfall sales for Apple. The company appears unable to keep up with demand for the so-called bumper that supposedly mitigates the problem.

Apple's online store shows the black version of the bumper is on a five to seven day back order, while the wait time for the white and color versions, including pink, blue, green, and orange, is three weeks.


More SMB Insights

Webcasts

More >>

White Papers

More >>

Reports

More >>

The bumpers are priced at $29, so if even a minority of the millions of consumers who've purchased an iPhone 4 since the product was launched last month shell out for what's become a virtually mandatory add-on (if users want the device to work properly), Apple stands to gain a substantial amount of additional revenue from iPhone 4's design flaw.

Many iPhone 4 buyers have said the signal falters if the device's bottom left corner is covered by the palm of one's hand—a situation common if it's handled by lefties. Reports suggest the problem arises because grasping the phone in such a manner covers a small gap that's meant to separate the two ends of iPhone 4's perimeter antenna.

The bumper, which wraps around the phone's exterior, works by insulating the antenna from human contact. Some watchdog groups are calling on Apple to provide the bumpers to iPhone 4 buyers at no charge.

"Apple suggested owners mitigate the problem by holding the phone differently or purchasing a case. But those solutions put the onus on consumers and skirt Apple's obligation to offer a product that works consistently and reliably out of the box," Consumer Reports staff said in a blog post Tuesday.

"We think it's the company's responsibility to provide the fix," the blog said.

Apple may yet cave in to the demands. The company has scheduled a press conference for Friday to provide an update on the iPhone 4 antenna issue, and some are speculating that it will announce free service options for the device, or even a recall.

The network plays a critical role in the success or failure of your unified communications deployment. We tell you how to build to win. Download the new issue of Network Computing for this story and more. Download it now. (Free registration required.)

Related Reading


Informationweek Discussions

Start the Discussion


InformationWeek encourages readers to engage in spirited, healthy debate, including taking us to task. However, InformationWeek moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. InformationWeek further reserves the right to disable the profile of any commenter participating in said activities.

Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.
Subscribe to RSS

Resource Links