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Facebook sells your addiction to advertisers, hoping to make a buck off your personal information. Will you wake up in time to kick the habit, or...

How Facebook IPO Impacts Social Business Space

Facebook's $16 billion IPO will have direct and indirect effects on companies evaluating and deploying social business solutions.
How Facebook Ignores Its Users

Facebook consulted with users on Timeline more than on any previous product change. Users hated it, but Facebook gave it to them anyway.
Weather Channel, Flipboard Updates Gain Social Power

Significant updates to The Weather Channel iPhone app and Flipboard app for iPhones and iPads tap into the social reach of Facebook and Twitter.
Chuck E. Cheese's Charts Careful Social Expansion

With its Facebook presence growing, Chuck E. Cheese's sets its sights on Foursquare and Pinterest.
SAP Streamwork: One Customer's Story

Prototype system helps Applied Materials organize approvals on complex custom product specs, but not without tradeoffs.
Zeus Malware Seeks Facebook Users' Debit Card Data

Latest Botnet-backed fraud compaign also has variations targeting Google Mail, Hotmail, and Yahoo users.

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The State of Community Management
The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.

Enterprise 2.0: What, Why and How?
This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.

Guide to Understanding Social CRM
This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.