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Google plans to take back control of its Android OS from wireless carriers and sell phones directly to consumers. What better way to get OS...

Zeus Malware Seeks Facebook Users' Debit Card Data

Latest Botnet-backed fraud compaign also has variations targeting Google Mail, Hotmail, and Yahoo users.
SuccessFactors Leading SAP Cloud Away From Business ByDesign

SuccessFactors founder Dalgaard, now leading SAP cloud strategy, wants to move toward "independent but super-integrated" apps.
Globoforce Maps Top Employee Performers

Talent Maps puts social media analytics behind recognizing the staffers doing the most to drive a company's economic value.
Facebook's 11 Biggest Technology Bets

When Facebook stock goes on sale later this week, investors will be banking on open source. What other key technology pieces will Facebook use to...
SAP Plays Social Collaboration Game By Own Rules

SAP doesn't think it needs to beat the likes of Jive Software to win in social collaboration.
Might As Well Face It, You're Addicted To Facebook

New research says Facebook addiction is real. That might be a good thing for your business.

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The State of Community Management
The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.

Enterprise 2.0: What, Why and How?
This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.

Guide to Understanding Social CRM
This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.