Saba People Systems
Allina Health System, a network of hospitals and clinics in Minneapolis, installed
Saba's "People Systems" software in 2005 in order to meet specific training goals. "When I was hired," says Allina senior business analyst Janice Watrous-McCabe, "it was as an e-learning designer, to put instructor-led training on line." As a health care provider, Allina's employees must undergo a good deal of mandatory training, having to do with compliance and OSHA issues; in addition, the network has its own Excellian project for keeping electronic medical records. In 2007, the group upgraded the software, and at that point started using its community and knowledge center features. "We're using it outside of formal training, for just-in-time training and communication of information inside a unit. For example, the surgical unit needed to review an IV flush technique. They made a video using a Flip camera demonstrating the technique, posted it to their unit's community, and now any nurse can review the video. Everybody affiliated with Allina, whether one of their 25,000 employee or one of the 14,000 affiliated health care providers, can access the Saba network. "Having Saba encourages communication across the system," says Watrous-McCabe. "And central use of resources encourages cross-fertilization of ideas."
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