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IBM Watson Gets Call Center Job
IBM Watson Engagement Advisor advises service reps or "talks" directly to customers to improve the service experience.
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Salesforce Debuts Mobile Tools For Government
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- Wide Data Vs. Big Data
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Pinterest Adds Value To Pins
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Windows 8: Consumers Not Warming To Interface
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VMware's Hybrid Cloud: Not Amazon's Model
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Hadoop 2.0: New Big Data Possibilities
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IBM Watson Gets Call Center Job
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Jive Scales Producteev App, Now Free
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Windows 8 Learning Curve: Two Customers Speak
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SAP Steps Up Visual Analytics, Mobile BI
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Windows 8: 4 Things I've Learned
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Facebook Ranks Top 'Enterprise' Collaboration Platform
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- 4 Ways Driverless Cars Will Shake Up Insurance
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Tableau, Marketo Cash In With Timely IPOs
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SAP Steps Up Visual Analytics, Mobile BI
SAP's renamed Lumira visual module, mobile upgrades and the Hana platform are uniting the customer experience. -
Windows 8: 4 Things I've Learned
After spending two weeks on a touchscreen laptop, I've revisited my initial assumptions about Windows 8. But don't kid yourself: Joe and Jane user... -
5 BI Requests IT Groups Must Challenge
If actionable business insight, the stuff of BI legend, is the Mt. Everest summit, know this: There's little point to building or buying a better... -
SAP Vows Hana Is Ready To Run ERP
SAP adapts its Business Suite to Hana in record time, but customers may want more proof of success before migrating mission-critical apps.
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Featured commentary
Doug Henschen
Hadoop 2.0: New Big Data Possibilities
May 22, 2013 09:06 AM
Hadoop 2.0 will move beyond batch processing to support interactive, online and streaming applications. But don't let warnings about YARN tie you...