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Hey SAP: It's The Customers, Stupid!

SAP will fix its technology, but its entire future depends on whether it can fix how it views and treats its customers.

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May I See Your Internet Driver's License?
Sometimes an idea is so crazy that you wonder how anyone ever had the nerve to say it out loud. That's how I feel about the comment attributed to Microsoft's Craig Mundie at the World Economic Forum in Davos, Switzerland. How would an Internet driver's license ever be practical, or advisable?

Is Google Chrome A Corporate Option?
The news has been good lately for Google and its Chrome browser. The most important sign is that Chrome's market share has reached 5.2 percent according to NetApps. Despite that growth, I wonder if Chrome will ever be a viable option for corporate businesses.

The iPad: I Don't Get It
Good grief. Yesterday's breathless blogging would have you thinking the technology world has been changed forever with the new Apple iPad. So let me go on the record with a contrarian viewpoint. The iPad seems like an interesting device, but I can't see where it fits into most personal or business IT needs.

How Much Office Do You Want?
With Microsoft Office 2010 due to ship in the middle of this year, now may be a good time to take a look at how you use Office applications and whether it makes sense to plan for an upgrade. There's certainly a lot of interest in Office 2010; Microsoft says the beta is generating 40,000 downloads per day earlier this month.

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