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1/6/2014
09:06 AM
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Minnesota Slams IBM On Health Insurance Exchange Woes

IBM sends additional resources to work on Minnesota's state-run MNsure website after Gov. Mark Dayton blames company for problems processing applications for health insurance.

Minnesota's MNsure health insurance exchange site was down over the weekend as work continued to address technical problems.
Minnesota's MNsure health insurance exchange site was down over the weekend as work continued to address technical problems.

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WakjobDunfor
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WakjobDunfor,
User Rank: Apprentice
1/6/2014 | 12:40:02 PM
Re: Scapegoat?
We all know who is at fault here Bob - all those super Indian geniuses at IBM who are supposed to be the saviors of the US economy. AHAHAHAHAHA!!!!!!!!!!!!!!!!
WakjobDunfor
50%
50%
WakjobDunfor,
User Rank: Apprentice
1/6/2014 | 12:39:15 PM
Another IBM failure
IBM is 71% Indian workers. I thought they were all super IT geniuses?

 

Why isn't this working as described?
D. Henschen
50%
50%
D. Henschen,
User Rank: Author
1/6/2014 | 9:50:55 AM
Re: Scapegoat?
Multiple Minnesota news outlets broke this story on Friday -- the Star Tribute, MinnPost.com, Pioneer Press, etc. -- and none mentioned any letter to Maximus, a Reston, Va.-based firm that is working on MNsure under a federal grant. It is clear that IBM Curam functionality was part of the problem. The StarTribute reported that in late November, state and county officials were forced to double-check up to 40,000 applications to determine if people were incorrectly denied premium subsidies or coverage on public programs. About 1,000 consumers were ultimately notified that they were denied tax credits they should have gotten. Curam software determines eligibility for coverage, subsidies, tax credits, etc.
RobPreston
100%
0%
RobPreston,
User Rank: Author
1/6/2014 | 9:24:54 AM
Scapegoat?
Doug, do you know if Minnesota's governor sent a similar letter to Maximus, the lead contractor? If he didn't, there may be something to the notion that he may be looking for a deep-pocketed scapegoat. 
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