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12/11/2013
09:06 AM
Doug Henschen
Doug Henschen
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2014 BI Outlook: Who's Hot, Who's Not

InformationWeek 2014 Analytics and Business Intelligence Survey finds Tableau rising, Actuate, IBM Cognos, and MicroStrategy sliding.

Analytics and business intelligence consumers want easy-to-use products that make data access and data analysis a self-service proposition. This is a key finding of our just-released 2014 InformationWeek Analytics, Business Intelligence, and Information Management Survey. It's not surprising, because ease of use and self-service have been high on the wish list in our annual survey for the last four years. It's also no surprise to see vendors associated with ease of use gaining ground.

Which analytics and BI products are you using, planning to use, or evaluating?  We've put this question to survey respondents every year, so we can track changes over time. The biggest gainer in current or planned use compared to last year's results was Tableau Software while the biggest slides were seen by Actuate, IBM Cognos, and MicroStrategy.

As in past years, survey respondents were qualified as being involved in determining the need, recommending, specifying, or authorizing or approving the purchase of data analytics, business intelligence, or statistical analysis software. Among this year's crop of 248 qualified respondents, 13% say they're using and 6% say they're planning to use Tableau Software (see chart below), a vendor known for data-visualization software that has a reputation for being easy to use. That's a 5-point overall increase from our 2013 survey, in which 8% of 417 respondents said they were using and 4% said they were planning to use Tableau.

[Want more on the latest trends in advanced analytics? Read SAP: Advanced Analytics Not Just For PhDs Anymore.]

Keep in mind that this data is not a direct reflection of market share, as our research doesn't track software revenue or licenses (something that Gartner and IDC both measure). The two other gainers in this year's survey are Microsoft and SAP, which saw modest, 2-point increases in current and planned use.

The most notable decreases in current and planned use from the 2013 to 2014 survey were tied to Actuate (down 8 points to 6% reporting current or planned use), IBM Cognos (down 7 points to 26% reporting current or planned use), and MicroStrategy (down 5 points to 9% current or planned use). These results aren't entirely consistent with market share measures. For example, Tableau's share of the business intelligence tools market increased steadily from 2010 through 2012, according to IDC's Worldwide Business Analytics Software 2013-2017 Forecast and 2012 Vendor Shares (the latest report available). Actuate and MicroStrategy marketshares were flat from 2012 to 2012 while IBM's declined modestly.

Judging by recent product releases, Actuate, IBM Cognos, and MicroStrategy are all pushing to meet demand for intuitive, easy-to-use products that promote self service. Actuate's iHub Visualization Platform, released in 2012 and upgraded last month, promises "intuitive, self-service information applications" that let non-technical users do "visual data mining and predictive analytics."

IBM last month promised self-service data access and analysis through Project NEO, which it describes as bringing data discovery to the masses. Currently in IBM's labs, NEO lets users drag and drop data sets from a library into an analysis. A built-in ontology engine automatically reconciles disparate data without requiring complicated data-mapping exercises. NEO also supports natural-language query, so users can ask questions in plain English, such as: "Show me the top sellers by region." NEO also promises a rich selection of suggested data visualizations from which users will be able to explore. It all sounds like just what users have been asking for, but it won't be released until mid 2014, according to IBM.

MicroStrategy's latest grabs at mainstream adoption are MicroStrategy Desktop and MicroStrategy Express, free entry-level products introduced in October. MicroStrategy Desktop is aimed at individual BI users and is based on Microstrategy's Visual Insight data-visualization product (which competes most directly with Tableau). MicroStrategy Express is a cloud-based version of Desktop that offers more robust reporting, report scheduling, and file sharing capabilities, according to MicroStrategy. The vendor says its service is free for up to one year, with no cap on the number of users within one company.

Software cost and ease of deployment play a role in how quickly companies can embrace new products (here's where Tableau's low-cost desktop software has an advantage), but the fastest-growing vendors and the biggest market share gainers in recent years -- Microsoft, QlikTech, Tableau, and Tibco Spotfire -- have been the companies that have focused on ease of use, self-service, and data visualization. The handwriting has been on the wall for at least four years, so it's kind of late in the game to be changing product reputations.

In other findings in our 2014 InformationWeek Analytics, Business Intelligence, and Information Management Survey, 59% say data quality problems are the biggest barrier to successful analytics or BI initiatives, 44% say "predicting customer behavior" is the biggest factor driving interest in big data analysis, and 58% list "accessing relevant, timely or reliable data" as their organization's biggest impediment to success regarding information management. For complete survey results, including 22 charts and detail on current and planned use of software from 14 leading vendors, download the free report (registration required).

IT groups need data analytics software that's visual and accessible. Vendors are getting the message. Also in the State Of Analytics issue of InformationWeek: SAP CEO envisions a younger, greener, cloudier company. (Free registration required.)

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D. Henschen
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D. Henschen,
User Rank: Author
12/11/2013 | 9:35:08 AM
Gainers and losers of 2013
The biggest gainer in current and planned use in our 2013 survey (the one published in late 2012) was Microsoft, up 6 points from the previous year's survey, while SAP BusinessObjects was the biggest loser, down 7 points. Tableau was up 1 point, Actuate was up 5 points, IBM Cognos was up 2 points and MicroStrategy was down 1 point from from the 2012 to 2013 survey.

Returning to the 2014 survey results, InformationBuilders and TibcoSpotfire are tied with Actuate for the #10 spot at 6% combined current or planned use, but that's rounding to whole percentages. Actuate had the highest number of repsponses among the three. That said, InformationBuilders had the highest number of respondents reporting "current" use (at 5%, versus 3% for both Tibco Spotfire and Actuate). Download the report for complete details. Links are above.
jwayt
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jwayt,
User Rank: Apprentice
12/11/2013 | 5:47:11 PM
We need to make BI Analytics Easier

Hi Doug – Thanks for the article and report. A couple of comments. Let's face it; creating a BI Analytics solution is not as easy and intuitive as creating a document in Word or even a multi-media presentation in PowerPoint. Our company, PLEXHOSTED LLC, hosts Microsoft based BI Analytics sites for our customers using SharePoint, PowerPivot, and SQL. Primarily we serve small customers, but we serve several large customers as well. For smaller customers, we offer an inexpensive trial where these customers can "try-out" a BI Analytics solution of their own. More often than not, these potential customers become discouraged and frustrated because they are unable to easily produce the fancy graphics and dashboards seen in BI Analytics marketing materials, our own demo site included.

 

Your report correctly profiles large IT departments that agonize over the delivery of meaningful BI Analytics to their internal customers. Once the big data problem is solved, an effective solution still requires decisions about the deployment of complex graphics and dash boards that are updated in real-time based on changes in the underlying data. There is nothing easy or intuitive about it. Numerous failures to achieve the desired "look & feel" are common before you get it right or until you become very experienced and continue to maintain that experience.

 

No matter how easy BI Analytics vendors want to make their product deployments sound, they have not yet achieved this goal. Would appreciate hearing from anyone who has meaningful practical ideas as to how to simplify this.

Cindi Howson, BIScorecard
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Cindi Howson, BIScorecard,
User Rank: Apprentice
12/12/2013 | 9:44:57 AM
Re: Gainers and losers of 2013
Doug,

It's always interesting to see these trends, but frankly, some of your analysis doesn't seem to align with  the survey results. How can you say in the lead that Actuate was sliding, but then say that they were up 5 points? Also, if a vendor is down 1 point, I am assuming that this is not a statistically relevant decline and/or what is the margin of error for the survey?

 

Regards,

Cindi Howson, BI Scorecard

 
D. Henschen
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D. Henschen,
User Rank: Author
12/12/2013 | 10:30:18 AM
Re: Gainers and losers of 2013
Read carefully. Actuate was up five points from 2012 in the 2013 survey but then slid 8 points from the 2013 result to the 2014 survey. As stated, we don't view a 2-point swing as significant, but an 6-point+ swing is, indeed, statistically significant.

Given the numbers of responses, results toward the bottom of the top-ten list -- we listed 28 vendors in our survey and shared results for the top 14 -- are more sensitive than for the top-five vendors that have many more users.
Cindi Howson, BIScorecard
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Cindi Howson, BIScorecard,
User Rank: Apprentice
12/12/2013 | 11:16:50 AM
Re: Gainers and losers of 2013
Thanks, Doug, got it. I would say it's confusing to refer to a 2013 survey as last year's survey.  The planned usage may be for 2014. Also, it would be helpful if you list the margin of error to know which movements are statistically relevant or not.

Regards,

Cindi

 
shamika
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shamika,
User Rank: Ninja
12/16/2013 | 1:08:11 AM
Re: Gainers and losers of 2013
Thanks for the informative article. Out of the above mentioned BI examples my personal  opinion is Cognos Business Intelligence  plays huge role in this sense cause, it provides reports, analysis, dashboards and scoreboards to help support the way people think and work.
shamika
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shamika,
User Rank: Ninja
12/16/2013 | 1:12:01 AM
Re: Gainers and losers of 2013
When it comes to predicting customer behavior, I feel it's more important to understand the past data and to perform a proper analysis on understanding the trends.
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