In Focus: Survey Says... 'ECM's an Ideal, Not a Priority'
Consolidating on a single enterprise content management (ECM) platform may be a laudable long-term goal, but it's not a priority. That's the sentiment of nearly 400 Intelligent Enterprise readers sampled in a Web-based survey conducted early this month.
Consolidating on a single enterprise content management (ECM) platform may be a laudable long-term goal, but it's not a priority. That's the sentiment of nearly 400 Intelligent Enterprise readers sampled in a Web-based survey conducted early this month. System diversity prevails at most companies and will continue through mergers and acquisitions, so perhaps it shouldn't be surprising that many respondents have no plans to consolidate their legacy systems.
Asked "which technologies associated with enterprise content management (ECM) are deployed within your enterprise," the totals from 547 initial respondents added up as follows:
Web content management
Digital asset management
How many vendors supply/support these systems? Fifty-five percent of 374 respondents said they rely on one to three vendors (with just 33 reporting a single system). Next were 28 percent reporting four to six vendors, nine percent reporting seven to 12 vendors and eight percent saying they have more than 12 vendors of content management tools and systems.
Asked to rate these technologies in terms of importance, 397 respondents placed the top five in the following order: document management, workflow/process automation, records management, Web content management and e-mail management/archiving. Dead last were digital asset management and report management/COLD, although both still rated between "somewhat important" and "neutral" on a one-to-five scale from "very important" to "not at all important."
Perhaps most telling where the responses on attitudinal questions. Asked to choose the statement most accurately reflecting their plans for content management, 35 percent said they have "several systems in place; no plans to consolidate." Next came "several systems in place; plan to consolidate" at 28 percent. Taken together with the 15 percent who said they're "consolidating to a single ECM standard" and the 10 percent reporting "ECM already deployed," a majority seem to support the concept of ECM and consolidation, but another 12 percent identified with the statement "don't understand/believe in using ECM suites." That's 53 percent pursuing or leaning toward consolidation versus 47 seemingly indifferent to the goal.
Interestingly, 342 respondents rated "offers a consistent look, feel and navigation approach, minimizing training and administrative costs" as the top motivation for adopting a unified management platform, while "reduces the number of vendors I have to deal with, ensuring better discounts and simplifying support needs and questions" was rated least important.
The Agile ArchiveWhen it comes to managing data, donít look at backup and archiving systems as burdens and cost centers. A well-designed archive can enhance data protection and restores, ease search and e-discovery efforts, and save money by intelligently moving data from expensive primary storage systems.
2014 Analytics, BI, and Information Management SurveyITís tried for years to simplify data analytics and business intelligence efforts. Have visual analysis tools and Hadoop and NoSQL databases helped? Respondents to our 2014 InformationWeek Analytics, Business Intelligence, and Information Management Survey have a mixed outlook.
Top IT Trends to Watch in Financial ServicesIT pros at banks, investment houses, insurance companies, and other financial services organizations are focused on a range of issues, from peer-to-peer lending to cybersecurity to performance, agility, and compliance. It all matters.
Join us for a roundup of the top stories on InformationWeek.com for the week of September 18, 2016. We'll be talking with the InformationWeek.com editors and correspondents who brought you the top stories of the week to get the "story behind the story."