Software // Information Management
News
3/15/2012
03:59 PM
Connect Directly
Twitter
RSS
E-Mail
50%
50%

Inside Red Cross Social Media Command Center

New Digital Operations Center will help the American Red Cross respond better to disasters. Dell's social command center served as the model.
Previous
3 of 8
Next


Salesforce.com's Radian6 engagement console bears a resemblance to social media clients like TweetDeck. Here, the console shows posts by people seeking family members, posts about first aid, and posts offering emotional support to those in need.

RECOMMENDED READING:

Red Cross Unveils Social Media Monitoring Operation

How Social Can Improve Customer Service: Expert Advice

Clemson University CIO Champions Social Listening

Michael Dell Playing Enterprise Game To Win

Top 14 Government Social Media Initiatives

Social Media Carries Risk At Disaster-Relief Time

10 Cool Social Media Monitoring Tools

Salesforce.com Steps Past CRM, Into Social Marketing

Previous
3 of 8
Next
Comment  | 
Print  | 
More Insights
The Agile Archive
The Agile Archive
When it comes to managing data, donít look at backup and archiving systems as burdens and cost centers. A well-designed archive can enhance data protection and restores, ease search and e-discovery efforts, and save money by intelligently moving data from expensive primary storage systems.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Must Reads Oct. 21, 2014
InformationWeek's new Must Reads is a compendium of our best recent coverage of digital strategy. Learn why you should learn to embrace DevOps, how to avoid roadblocks for digital projects, what the five steps to API management are, and more.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
A roundup of the top stories and trends on InformationWeek.com
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.