Sentiment Analysis, Enterprise Content, and Social Media, Year 2010 - InformationWeek
IoT
IoT
Software // Information Management
Commentary
1/26/2010
08:24 AM
Seth Grimes
Seth Grimes
Commentary
Connect Directly
Twitter
RSS
E-Mail
50%
50%
RELATED EVENTS
Faster, More Effective Response With Threat Intelligence & Orchestration Playboo
Aug 31, 2017
Finding ways to increase speed, accuracy, and efficiency when responding to threats should be the ...Read More>>

Sentiment Analysis, Enterprise Content, and Social Media, Year 2010

Sentiment analysis is one of the most challenging and one of the most interesting uses of text technologies. Application areas include customer satisfaction and support, marketing, financial markets, media and publishing, and politics and policy. That's why I've created a new conference, the Sentiment Analysis Symposium, slated for April 13 in New York...

Sentiment analysis is one of my favorite topics: one of the most challenging and one of the most interesting uses of text technologies. News and social media, e-mail, surveys -- the gamut of text sources -- are full of subjective information: opinion, attitudes, emotion, and mood, with a wide variety of current and possible business uses. Application areas include customer satisfaction and support, marketing, financial markets, media and publishing, and politics and policy: essentially any computing application sourced from human communications.

Sentiment analysis represents a huge opportunity and it presents technical and solution challenges. That's why I've created a new conference, the Sentiment Analysis Symposium, slated for April 13 in New York.I'll cite material I created for the symposium Web site:

With the explosion in use of Facebook, Twitter, and blogging - of TripAdvisor, Yelp, and FlyerTalk - of on-line media and of e-mail, instant messaging, and surveys -- it is essential to hear the true Voice of the Customer (and the Market, Patient, and Employee)... and to be heard. Yet keeping up with the round-the-clock information torrent is impossible with old, manual methods. The ability to lead the competition -- in customer satisfaction and support, brand and reputation management, financial services, product design and marketing, and an array of other business processes -- depends on automated analysis of sentiment, mood, and opinion.

The symposium is designed to bring together experts, business executives, and IT practitioners -- experienced and new users and those evaluating solutions -- in a single, unique event. So do check out the event on-line. You have until February 3 to submit a speaking proposal by the way. Follow us on Twitter (@SentimentSymp) for updates, and do send me your questions and comments. I hope to see you there!Sentiment analysis is one of the most challenging and one of the most interesting uses of text technologies. Application areas include customer satisfaction and support, marketing, financial markets, media and publishing, and politics and policy. That's why I've created a new conference, the Sentiment Analysis Symposium, slated for April 13 in New York...

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
How Enterprises Are Attacking the IT Security Enterprise
How Enterprises Are Attacking the IT Security Enterprise
To learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Register for InformationWeek Newsletters
White Papers
Current Issue
IT Strategies to Conquer the Cloud
Chances are your organization is adopting cloud computing in one way or another -- or in multiple ways. Understanding the skills you need and how cloud affects IT operations and networking will help you adapt.
Video
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll