re: Ballmer Is Off The Matrix
Different conversation, I think. Your anecdotal experience merely suggests that for some people, Windows 8 is a good product. That's different than talking about the product's success overall.
Mike Feibus's point isn't about one person's experience, or even one company's experience; it's about the aggregate attitude toward Win8, as measured by data. By almost every standard to which the public has access, Windows 8 has been a poor performer, even if you adjust for circumstances (e.g. Windows 7 had the advantage of following Windows Vista, whereas Windows 8 had the misfortune of following the wildly popular Windows 7). If you throw in the Surface write-down, lost marketing dollars, and all the rest, Windows 8 has been an objective failure. If Windows 8.1 doesn't turn around the OS's trajectory in a major way, "colossal misstep" won't be an unwarranted label.
That's not to say Windows 8.1 won't make necessary adjustments, or that Win 8 doesn't meet some people's needs, even in its current form. I think you can also argue that some people who think Windows 8 is garbage could actually benefit from it, if they'd only learn how to use it.
But a lot of informed people don't like the OS, sales have been dreadful, and usage share among those who have adopted the OS is pretty poor. That Windows 8 has failed isn't a matter of opinion. It also isn't necessarily a dismissal of the OS's merits. Rather, that Windows 8 has failed is simply a statement of the facts.