Software // Operating Systems
10:06 AM

Safari Snafu Fixed, But Apple AC Plug Adapter Recalled

Widespread reports of Apple's Safari browser crashing on iOS devices and Macs emerged this week, but Apple reportedly has fixed the issue just as it geared up to deal with another problem -- a recall of its AC wall plug adapters.

10 Apple Slip-Ups That Bruised Its Reputation
10 Apple Slip-Ups That Bruised Its Reputation
(Click image for larger view and slideshow.)

Apple has reportedly fixed the widespread problem of its Safari browser crashing, but the iconic device maker is now having to contend with an AC wall plug adapter recall.

A number of complaints emerged Wednesday on Apple's Safari support forum page, with Mac and iOS users complaining about the browser crashing when typing into the Safari search bar, or entering a new URL on the browser.

The problem appeared to be related to an early morning update of users' Safari Suggestions data storage cache, according to BuzzFeed. As a result, a suggested workaround was for users to empty their cache.

(Image: AleksandarNakic/iStockphoto)

(Image: AleksandarNakic/iStockphoto)

Other workarounds included disabling Safari Suggestions from the browser's settings, advised 9to5Mac. Another potential workaround 9to5Mac recommended is to use the private browsing mode, which does not need to communicate with the suggestions server to complete a search. 

Meanwhile, Apple also had to contend with a recall of some of its AC wall plug adapters, citing 12 incidents of electrical shock when the adapters were touched.

[Read iPhone, Samsung Power Smartphone Market To New Heights: IDC .]

Apple's voluntary recall affects AC wall plug adapters sold in Argentina, Australia, Brazil, Continental Europe, New Zealand, and South Korea between 2003 and 2015. These adapters were shipped with Macs and certain iOS devices during this period, as well as the Apple World Travel Adapter Kit.

In some cases, Apple notes the two-prong adapter plugs may break and create a risk of electrical shock if touched. Apple has a website with images to identify the type of plug that is part of the recall. The company also asks affected users to go to its website, which explains how to return the adapter plug for a redesigned version.

Rising stars wanted. Are you an IT professional under age 30 who's making a major contribution to the field? Do you know someone who fits that description? Submit your entry now for InformationWeek's Pearl Award. Full details and a submission form can be found here.

Dawn Kawamoto is a freelance writer and editor. She is an award-winning journalist who has written and edited technology, management, leadership, career, finance, and innovation stories for such publications as CNET's,, AOL's DailyFinance, and The ... View Full Bio

Comment  | 
Print  | 
More Insights
Newest First  |  Oldest First  |  Threaded View
User Rank: Ninja
1/30/2016 | 3:46:30 PM
oh no!
12 reports in 12 years? That's insane! It's obviously a major issue that should result in all apple products being recalled in case they have the same issue.

And I haven't a clue why anyone would want a "Suggested Sites" option. Like I need some company pushing me towards sites they think I might be interested in. Sounds just too much like advertising to me.
User Rank: Ninja
1/30/2016 | 10:47:12 AM
Apple's stuff is so expensive it ought to never crash or be recalled. Apple is nothing special anymore, just yet another consumer electronics company that can get its act together.
Register for InformationWeek Newsletters
White Papers
Current Issue
Top IT Trends to Watch in Financial Services
IT pros at banks, investment houses, insurance companies, and other financial services organizations are focused on a range of issues, from peer-to-peer lending to cybersecurity to performance, agility, and compliance. It all matters.
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
Join us for a roundup of the top stories on for the week of October 9, 2016. We'll be talking with the editors and correspondents who brought you the top stories of the week to get the "story behind the story."
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll