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11/18/2013
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3 Big Facebook Policy Changes

Facebook updates more policies, which impact advertising, tagging, and teens. Here's what you need to know.

Facebook users beware: Your posts and likes can be turned into ads shown to your friends and others, depending on your privacy settings.

Facebook announced that it has moved forward with changes to its Data Use Policy and Statement of Rights and Responsibilities, which were first announced in August. By owning a Facebook account, you're allowing the company to use your posts and other personal data for advertising.

Shortly after Facebook revealed the proposed changes to its policies this summer, privacy advocates chastised the social network and petitioned for the FTC to step in and block it. The changes, privacy advocates said, violated Facebook's policies and the 2011 Facebook settlement with the FTC. That settlement stated that the social network deceived consumers by failing to keep privacy promises.

[ Did Facebook break the rules? Read Facebook Policy Changes Draw Privacy Advocates' Ire. ]

Erin Egan, Facebook's chief privacy officer, said in a statement that the social network proposed the changes because it thought it could improve the way it explained its policies. "But your feedback was clear -- we can do better -- and it led to a number of clarifying edits," she said. Here's what you need to know.

Advertising
Facebook maintains that its update does not change its advertising policies and practices -- it's an update "to clarify language."

When you like a page on Facebook, it creates a story that can be seen on your timeline, in your News Feed, and in Graph Search. Facebook can take this action and pair it with an ad, which is visible to the audience you choose in your privacy settings. For example, if you allow only your friends to see that you have liked a page, only your friends will be able to see the ad that's paired with that story.

If you don't want to see ads tailored to you, you can opt out. To do this, visit your privacy settings page and clicking the "Ads" tab on the left-side menu. Under "Website and Mobile App Custom Audiences" click "Opt out" in the second bullet point. This takes you to a page where you can opt out of social advertising.

Note that this will take effect only for the browser you're currently using. If you use multiple browsers on multiple machines, you will need to set this option again for each one. This setting does not opt you out of seeing ads on Facebook, nor does prevent your actions from being used in social ads.

Tag Suggest
Your profile picture can be used by Facebook to suggest that your friends tag you in pictures. Here's how Facebook explains the feature:

"After a photo is uploaded it may prompt the question, 'Do you want to tag this photo?' to your friends. If that photo is then tagged, you are notified that a photo of you has been posted so you can check it out. After that, it is up to you what action to take -- for example, you can remove the tag or ask the person who posted the photo to remove it altogether."

To opt out of this feature, visit your Timeline and Tagging page. Click the third option under "How can I manage tags people add and tagging suggestions?" to change it from Friends to No One. The tag suggest feature is not available in all countries, such as the EU, Facebook said.

Facebook and Minors
Facebook originally added a sentence in its policy that said that if you are under the age of 18, you have talked to your parent or guardian and they also agreed to some of Facebook's terms. Facebook has removed this sentence. "This language was about getting a conversation started; we were not seeking and would not have gained any additional rights as a result of this addition," the company said.

In October, Facebook came under fire when it changed its privacy settings to allow teens to post publicly.

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Tom Murphy
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Tom Murphy,
User Rank: Author
11/18/2013 | 12:53:00 PM
Facebook Stumbles
Facebook is caught between a rock and the proverbial hard place. It needs ad revenue but its users need to know they won't be used as advertising vehicles. We remain in the early days of social media and if its short history has taught us anything, it is that Facebook is likely to be replaced with the next big thing.  Teens are already looking for something better, which Zuck noted in the company recent earnings call. 

My guess is we'll next see a nonprofit social network rise up that respects the privacy wishes of its users.  (Hey, Wikimedia, wanna give that a go?)  What do you think? Is Facebook or Twitter going to dominate this space forever?
OtherJimDonahue
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OtherJimDonahue,
User Rank: Apprentice
11/18/2013 | 1:01:35 PM
Re: Facebook Stumbles
Tom -- Nothing lasts forever. Well, nothing lasts forever in first place, anyway.

But I think we can all agree that Google+ will never dominate, right?
Tom Murphy
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Tom Murphy,
User Rank: Author
11/18/2013 | 1:11:45 PM
Re: Facebook Stumbles
Jim, I think you're right.  Google+ is growing quickly and does offer advantages over FB, but it also shares some of the more serious advertising/advertising issues.  Twitter and LinkedIn are dancing on the line.

In my book "Web Rules: How the Internet is Changing the Way Consumers Make Choices," I pointed out 13 years ago that the 'Net is the first mass medium controlled by the end user.  Current social networks haven't figure out what that means yet, and that's why the current models won't work.  It means that, eventually, we'll see a social network that is guided by users.

 
nwodecki
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nwodecki,
User Rank: Apprentice
11/18/2013 | 1:22:17 PM
leaving facebook
yesterday's NYT's wrote an article on how people are leaving facebook for other, more preferred social media apps/sites. wonder how long until facebook goes the way of friendster and myspace. my opinion, sooner than later. 

NYT article:

http://www.nytimes.com/2013/11/18/technology/facebook-strives-to-keep-its-cachet.html?_r=0

 
Michael Endler
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Michael Endler,
User Rank: Author
11/18/2013 | 1:44:06 PM
Re: Facebook Stumbles
It's a great point, Jim. Does anyone think Facebook will succeed with its current strategies? Seems like most of the sentiment here is that they're not in a great spot.
Kristin Burnham
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Kristin Burnham,
User Rank: Author
11/18/2013 | 3:00:42 PM
Re: Facebook Stumbles
A source I interviewed for another story made a really great point. He said, "We don't lose the desire to have privacy. We change the value proposition of what it is. The more we share online and the more people react to it, the safer you think it is to continue sharing." That's exactly what Facebook wants to happen: The more comfortable people are with sharing, the more they share, and the more they profit.
Tom Murphy
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Tom Murphy,
User Rank: Author
11/18/2013 | 4:14:31 PM
Re: Facebook Stumbles
A good deal of this is related to generational change.  The boomers, the children of WWII vets, valued privacy and feared Big Brother. Gen X/Y drifted back the other way, leaving behind fears of the German intelligence agencies. Now we see teens shunning Facebook after seeing how it consumed elder siblings.  The pendulum is swinging again, and I suspect we'll see the next great experiment in social media before long -- ask your kids what it will be.
Ariella
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Ariella,
User Rank: Ninja
11/18/2013 | 9:32:33 PM
Re: Facebook Stumbles
@Kristin that's all true, though I think that some of it depends on the individual's own inclination. I don't share personal information or even family pictures online. The only pictures I post are of places -- not of particular people.  But many people do the equivalent of pulling out all their snapshots online (it reminds me of one of the "I Love Lucy" episodes in which Ricky wanted to be the first to draw -- that is pull out his pictures of the kid before a rival dad).  
Ariella
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Ariella,
User Rank: Ninja
11/18/2013 | 9:35:05 PM
Re: Facebook Stumbles
@OtherJim

Hey, don't knock Google+! It's still my favorite social network. I get a lot more engagement there than I do on FB. I only stay on FB b/c the people who are used to it there are generally to lazy to really get invovled in G+. That's not to say that I'm sure it will dominate in the future, but I do like the more thoughtful -- less what I'm eating for dinner -- type posts that most people share there. 
samicksha
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samicksha,
User Rank: Strategist
11/19/2013 | 3:29:04 AM
Re: Facebook Stumbles
@Ariella, I am little skeptical about your comment, every end user seek for easy operative site or work, this is one reason FB takes over G+, if you compare site map of two, navigation is much easy with FB, but yes one thing i would like put here is, at G+ you will find 70% of matured people beacause for teens FB is still hot and favorite.
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