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Standing Strong

InformationWeek's 2001 Chiefs Of The Year

For the past 14 years, InformationWeek has chosen its Chief Of The Year based on the leadership skills that come into play in a competitive business environment: IT vision and execution, business savvy, innovative thinking. This year, it's more than that. Eight IT executives--including one who died--were selected together as our Chiefs Of 2001 for the roles they played in leading their companies and staffs through the cataclysmic events of Sept. 11.

These leaders braved devastation, human loss, and impossible conditions to keep their businesses running. Insurance company Marsh Inc., the Port Authority of New York and New Jersey, and law firm Sidley Austin Brown & Wood all lost major offices and IT infrastructures--and people. The New York Board of Trade's trading pits crumbled. The American Stock Exchange was the first company permitted to return to offices at the heart of Ground Zero. For FedEx and Continental Airlines, Sept. 11 was a total interruption of their traditional means of doing business. Here are their exceptional stories.


Openness Spurs Marsh's Recovery
Ellen Clarke

“People didn’t want to go home. They wanted to stay with their teammates and help.”
—Ellen Clarke

Port Authority CTO Rallies His Team
Greg Burnham

“I like an environment where people discuss alternatives and pick the best one.”
—Greg Burnham

Veteran IT Staff Keeps Law Firm In Practice
Nancy Karen

“We were able to do what we did because we had a seasoned staff that could handle whatever was thrown at them.”
—Nancy Karen

Foresight Pays For Board Of Trade
Steven Bass

“I’ve got to keep my staff moving ahead and looking forward to new goals, rather than dwelling on the past.” —Steven Bass

CTO Hustles To Put Amex Back In Business
Ravi Apte

“It was tough for all of us. Looking back, I think we did fabulously well. Everything hummed.”
—Ravi Apte

IT Ensures FedEx's Lifesaving Deliveries
Rob Carter

“We had the information that could make life-and-death supplies flow to where they were needed.”
—Rob Carter

Continental Stays The Course Under CIO's Control
Janet Wejman

“I’d love to say [finding the right IT tools] was extremely difficult, but it wasn’t.”
—Janet Wejman

A Tribute
Wendy Faulkner

Wendy Faulkner leaves behind a legacy of teamwork

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