InformationWeek
Defining The Business Value Of Technology
E-mail this page
Print this page
Honorable Mentions
InformationWeek
Company
Highest-ranking IT executive
Title
Industry
AON Corp.
June Drewry
CIO
Insurance
APW Ltd
Dennis Biederman
VP of Global IT
Information Technology
Aflac Inc.
Jennifer Pitts / Jim Lester
Sr. VP & Director of IT
Insurance
Agway Inc.
William Parker
VP of IS
Retail: Specialty Merchandising
Alexander & Baldwin Inc.
Greg Isobe
MIS Manager
Logistics & Transportation
American Greetings
Tom Zinn
Sr. VP of IS
Consumer Goods
Ametek Inc.
William Lawson
VP & CIO
Manufacturing
Ashland Inc.
Roger Craycraft
VP & CIO
Energy
Audiovox Corp.
Richard Maddia
VP of IT
Distribution
Quixtar Inc.
Randy Bancino
CIO
Distribution
BJ's Wholesale Club Inc.
Roland Laferriere
Sr. VP & CIO
Retail: General Merchandising
Burger King Corp.
Hospitality & Travel
Clark Retail Enterprises Inc.
Pat Enright
Director of IS
Hospitality & Travel
Crown Central Petroleum Corp.
David Shade
Director of IS
Energy
Crown Cork & Seal Co. Inc.
Peter Julian
Sr. VP & CIO
Manufacturing
Cytec Industries Inc.
Jeff Futterman
VP of IT
Chemicals
DDB Chicago
Christine Eustice
Director of MIS
Media & Entertainment
Dr Pepper Bottling Co.
Gerry Mecca
VP of IS
Distribution
Emcor Group Inc.
Joseph Puglisi
CIO
Construction & Engineering
Federal Home Loan Bank of Des Moines
Andy Friedmeyer
Sr. VP
Banking
Fleetwood Enterprises Inc.
Todd Inlander
VP of IT
Manufacturing
Golub Corp.
Bob McMinn
Director of Data Center and Operations
Food & Beverage Processing
Goody's Family Clothing
Jay Scussel
Sr. VP of MIS
Consumer Goods
Gristedes Inc.
Don Winant
VP of IT
Food & Beverage
Hy Vee Inc.
Cevin Anderson
Assistant VP of IT
Retail: General Merchandising
IMG
Tom Haling
Sr. VP of IS
Consulting & Business Services
Illinois Teacher Retirement System of the State of Illinois
Ed Mabie
Information Systems Officer
Financial Services
International Finance Corp.
Guy Pierre De Poerck
Manager
Financial Services
Interpublic Group of Companies Inc.
Ernest Charles
CIO
Consulting & Business Services
Interstate Brands
Michael Holdgraf
VP of IS
Food & Beverage
Kimberly Clark Corp.
Terry Assink
VP of MIS
Consumer Goods
Lafarge Corp.
Brian Powell
VP of IT North America
Construction & Engineering
Luxottica Group
Ruggero Platolino
Director of MIS
Consumer Goods
Martin Marietta Materials Inc.
David Watterson
VP of IS
Metals & Natural Resources
Marubeni America Corp.
Kaoru Asai
General Manager of Systems Planning
Logistics & Transportation
Mitsubishi Chemical America Inc.
John Canfield
Sr. VP
Chemicals
Mutual of America Life Insurance Co.
William Breneisen
Executive VP
Insurance
NTL Group Inc.
Telecommunications
Nucor Corp.
Scott Messenger
Corporate IT Manager
Manufacturing
Pulte Homes Corp.
Ralph Raciti
VP of IS & CIO
Construction & Engineering
Schreiber Foods Inc.
Fred Parker
Sr. VP of IS
Food & Beverage Processing
Seton Healthcare Network
David Tucker
VP of IS & C I O
Health Care & Medical
Sherwin Williams Co.
Tom Lucas
Director Corporate I T
Manufacturing
Southwest Airlines Co.
Ross Holman
CIO & VP Systems
Logistics & Transportation
Swift Transporation Co. Inc.
Dave Berry
VP
Logistics & Transportation
Tenneco Automotive Inc.
H William Haser
VP & CIO North America
Automotive
Tesoro Petroleum Corp.
Mark Evans
VP of IT & CIO
Energy
Texas Industries Inc.
Kevin Campbell
Director of IT
Manufacturing
Texon LP
Peggy McElroy
Director of IT
Energy
The Earthgrains Co.
Steven Brazile
VP of Business Systems
Consumer Goods
Unified Western Grocers Inc.
Gary Herman
VP & CIO
Distribution
Unova Inc.
Sue Taylor
VP of IS & CIO
Information Technology
Zions Bancorporation
Danne Buchanan
Executive VP
Banking
Subscribe to RSS
BP seeking Regional Desktop Coordinator in Houston, TX
Agilent Technologies seeking Marketing Manager in Melbourne, AU
Advancement Project seeking Junior Web Developer in Los Angeles, CA
Johns Hopkins Univ Carey Business School seeking Asst Dean for IS in Baltimore, MD
City of Westland seeking MIS Director in Westland, MI
For more great jobs, career-related news, features and services, please visit our Career Center.
Featured News White Paper
Insurance Providers: Improving Customer Retention through the Contact Center
Customer experience is a big deal for the insurance industry, and doing it right has never been more critical than now. In fact, Nationwide Insurance found that a 1% increase in customer retention increased annual premiums by $1 million. In order to master providing a consistent – and consistently positive – customer experience, insurance companies must rebuild their contact center operations around the customer. The problem? Desktop complexity in the insurance contact center, which is particularly prevalent in the insurance industry. Some insurance companies have more than 20 applications and tools on the desktop. That means that CSRs, who are supposed to provide quality and timely service to customers on each call, end up navigating through dozens of non-integrated applications. The good news is that implementing a unified desktop in the contact center will help insurers overcome all of the above-mentioned challenges, giving the CSR that fully integrated view of each customer. A unified desktop solution is the quickest and most efficient way to improve customer retention while reducing your cost of operations – it’s the insurance policy you need to keep your customers’ business for years to come.
Subscription Info
Apply for a free 52-week subscription to InformationWeek (a $199 value)
NOTE: Offer valid for U.S., U.S. possessions, & Canada only
