Welcome Guest. | Log In| Register | Membership Benefits

At A Glance: IT Products And Services

Does your IT organization directly produce or sell products and services to other companies that contribute to your company's bottom line?

InformationWeek
September 17, 2001 12:00 AM

	Non-IT products (customer data, processes)	IT products (software, hardware, networking)	Services
Total	19.00%	30.80%	30.20%
Automotive	23.50%	41.20%	35.30%
Banking	40.00%	40.00%	30.00%
Biotechnology & Pharmaceuticals	25.00%	25.00%	25.00%
Chemicals		17.60%	11.80%
Construction & Engineering	13.30%	40.00%	53.30%
Consulting & Business Services	19.40%	38.70%	38.70%
Consumer Goods		6.30%	18.80%
Distribution	29.60%	51.90%	29.60%
Electronics	7.70%	15.40%	23.10%
Energy	11.80%	29.40%	29.40%
Financial Services	33.30%	37.50%	41.70%
Food & Beverage Processing	17.60%	17.60%	17.60%
Health Care & Medical	29.20%	33.30%	41.70%
Hospitality & Travel	29.40%	41.20%	35.30%
Insurance	17.80%	20.00%	28.90%
Information Technology	12.10%	42.40%	39.40%
Logistics & Transportation	28.60%	60.70%	42.90%
Manufacturing	15.60%	13.30%	24.40%
Media & Entertainment	33.30%	8.30%	33.30%
Metals & Natural Resources	7.10%	21.40%	7.10%
Retail: General Merchandising	35.30%	23.50%	23.50%
Retail: Specialty Merchandising	8.70%	13.00%	8.70%
Telecommunications	8.30%	41.70%	25.00%
Utilities	11.10%	50.00%	38.90%

Subscribe to RSS

» Write To Editor
» Reprint This Article
» Download Top Reports

CAREER CENTER

Ready to take that job and shove it?
Open | Close

Post Your Resume

Employers Area

News & Features

Blogs & Forums

Career Resources

Browse By:
State | City

SPONSOR

RECENT JOB POSTINGS

Featured Jobs:

BP seeking Regional Desktop Coordinator in Houston, TX

Agilent Technologies seeking Marketing Manager in Melbourne, AU

Advancement Project seeking Junior Web Developer in Los Angeles, CA

Johns Hopkins Univ Carey Business School seeking Asst Dean for IS in Baltimore, MD

City of Westland seeking MIS Director in Westland, MI

For more great jobs, career-related news, features and services, please visit our Career Center.

CAREER NEWS

10 Search Engines You Don't Know About

Go beyond Google and get vertical. These specialized search sites will help you find the business information you need -- fast.

Yahoo Profits Fall 23%, Cuts 1,000 Jobs

Ari Balogh was named to the post of chief technology officer as the companys for a "realignment" of employees.

Featured News White Paper

Insurance Providers: Improving Customer Retention through the Contact Center
Customer experience is a big deal for the insurance industry, and doing it right has never been more critical than now. In fact, Nationwide Insurance found that a 1% increase in customer retention increased annual premiums by $1 million. In order to master providing a consistent � and consistently positive � customer experience, insurance companies must rebuild their contact center operations around the customer. The problem? Desktop complexity in the insurance contact center, which is particularly prevalent in the insurance industry. Some insurance companies have more than 20 applications and tools on the desktop. That means that CSRs, who are supposed to provide quality and timely service to customers on each call, end up navigating through dozens of non-integrated applications. The good news is that implementing a unified desktop in the contact center will help insurers overcome all of the above-mentioned challenges, giving the CSR that fully integrated view of each customer. A unified desktop solution is the quickest and most efficient way to improve customer retention while reducing your cost of operations � it�s the insurance policy you need to keep your customers� business for years to come. read more