Two months later, Sun Microsystems CEO Scott McNealy, in his Sun Network conference keynote speech, vowed to aggressively increase Sun's R&D spending during the next three to five years -- a critical component of the company's strategy to reverse its steep sales decline.
The issue is more than academic for IT managers. Companies and institutions that once developed their own applications increasingly depend on the vendors they've chosen to partner with, says James Roberts, Duke University's executive vice provost of finance and administration. Today's R&D expenditures are tomorrow's IT product innovations. Businesses could find themselves at a disadvantage when the economy rebounds if they tie their futures to IT vendors that cut back drastically on R&D spending and can't deliver leading-edge products when customers need them. "We've outsourced our fate to the R&D spending of IT vendors," Roberts says. "It's really fundamental to our strategy."
Duke has used PeopleSoft Inc.'s student-administration software for five years and recently adopted the vendor's new application for reporting to the U.S. government the status of foreign students. "That's a good example of their ability to be agile and responsive to our changing needs," Roberts says.
IT buyers aren't likely to choose vendors that are cutting R&D efforts, says Olivier Helleboid, president of products at BEA Systems Inc., which in its 2002 fiscal year doubled R&D spending from two years ago. "They want to make sure a company is committed to product innovation," he says. "They're buying not just a point product, they're buying a future, a product program."
Most IT vendors tried to maintain significant levels of R&D spending for several quarters after the economy soured early last year, says Henry Chesbrough, a Harvard Business School assistant professor who's writing a book about product development and innovation. "They tried to do the right thing," he says. But as the economic downturn has dragged on, more companies are scrutinizing their R&D budgets, Chesbrough says.
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For that reason, smart R&D spending is obviously important to the futures of the technology vendors themselves. "As the economy improves, corporations that have maintained their focus on innovation and new product development will be the ones that will accelerate the tech-industry recovery," says Mark Tolliver, executive VP and chief strategy officer at Sun.

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Sun Microsystems has been augmenting its R&D efforts with acquisitions, Tolliver says.![]()
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