We hope it will help guide you to successfully navigate the year ahead. You'll see a lot of bets being placed on Web services, open-source computing ("We're seeing Linux absolutely go over the moon," remarks Oracle CEO Larry Ellison), and real-time tools and strategies ("Successful companies ... will be those that have the information to make on-the-spot decisions around the world and around the clock," observes Ralph Szygenda, General Motors' group VP and CIO). You'll see a huge emphasis on business-process management--especially from the CIOs driving process changes within their organizations and from the technology companies supporting those strategies with software and services.
Wouldn't it be nice if a bell would ring indicating that the worst of the downturn is over? Alas, no one's going on record saying that the oft-debated recovery is in full force. Which puts these industry leaders in good company: yours. While a minority of organizations plan to increase IT spending this year, more than half of the organizations polled by InformationWeek are requiring business-technology managers to match or exceed 2002's achievements with fewer investment dollars. (That has a familiar ring to it, doesn't it?)
Yet some things are looking up. In the following pages, you'll hear from company leaders who are rocket-boosting their R&D investments, finding new ways to innovate, cultivating their companies' cultures and employee morale despite the downturn, and constantly striving for new ways to improve customer relationships. In many ways, reuniting growth and innovation in this industry is extraordinarily complex and challenging at a time when many people have low risk tolerance and slimmer IT budgets. But IBM CEO Sam Palmisano sums it up quite succinctly: "The next trillion dollars of IT investment will come from something basic: reorienting the IT industry around the needs of the customer."
What you won't see in the pages that follow is agreement on issues such as legacy systems, consolidation, and best-of-breed approaches to building a technology architecture. Overall, however, I think you'll walk away with a sense of optimism from today's IT leaders. Of course, as HP CEO Carly Fiorina notes, "optimism doesn't mean lack of realism or pragmatism." You'll also walk away with a clear message that if you haven't already begun to prepare for the turnaround, you'd better get started. "Innovate or stagnate," warns Dell CIO Randy Mott. "It's important that companies recognize that the economic recovery will one day be characterized by steady growth, as opposed to the fits and starts of last year," notes Randolph Blazer, CEO of BearingPoint. "Companies ought to position themselves for the turnaround."
One thing we can see clearly: the linkage between IT and competitive business value and productivity hasn't been fully reached, and the year ahead offers a tremendous opportunity to get closer to that goal.
Stephanie Stahl, Editor (sstahl@cmp.com) and Rusty Weston, Editor/Research/informationweek.com (rweston@cmp.com)
BP seeking Regional Desktop Coordinator in Houston, TX
Agilent Technologies seeking Marketing Manager in Melbourne, AU
Advancement Project seeking Junior Web Developer in Los Angeles, CA
Johns Hopkins Univ Carey Business School seeking Asst Dean for IS in Baltimore, MD
City of Westland seeking MIS Director in Westland, MI
For more great jobs, career-related news, features and services, please visit our Career Center.
Web Reputation Filters Battle the Latest Web Malware Threats
IronPort Web Reputation Filters™ are designed to combat the dynamic nature of malware. Today’s threats are no longer found as an email attachment. Instead, they are well orchestrated – utilizing social engineering techniques and target legitimate websites. As the first line of malware defense, IronPort Web Reputation Filters analyze more than 5 billion Web transactions daily – blocking up to 70 percent of malware at the connection level, prior to signature scanning. By leveraging its global footprint of URL traffic data IronPort’s Web reputation system is able to offer an industry-leading 60 percent higher malware catch rate than traditional signature scanners.

NOTE: Offer valid for U.S., U.S. possessions, & Canada only