Strategic CIO // Enterprise Agility
Commentary
8/1/2014
09:06 AM
Marty Parker
Marty Parker
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Secrets To Unified Communications & Collaboration Success

These seven usage profiles will help you trace the communications activities of workers and uncover bottlenecks and inefficiencies.
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4 of 4
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Li Tan
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Li Tan,
User Rank: Ninja
8/2/2014 | 6:21:34 AM
Use case and usibility
I think the key point for UC and collaboration success is the correct identification of use case and the usability of the tool itself. Nowadays it's not difficult to develop feature-rich applications with reliability, etc. But identifying the correct use case is always the most difficult part. After identifying use case, developing software with good usibility is another story - the ideal tool would be something the end user cannot tell exactly how they launched it but it helps your daily work everywhere.
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