From tackling personnel problems quickly to not chasing tech fads, 13 CIO innovators share lessons learned the hard way.
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2. Don't chase technology
"In the past, I made the mistake of chasing technology. There's a balance between implementing new technologies that offer a competitive advantage and developing reliable, consistent systems."
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.