Strategic CIO // Executive Insights & Innovation
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2/5/2014
09:06 AM
Bennett Quillen
Bennett Quillen
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Software Contracts: 10 Devilish Details

Don't sign on that dotted line until you review these critical criteria. Check out part two in our software contract series.

Image: Wikipedia.
Image: Wikipedia.

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Check-A-Contract
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Check-A-Contract,
User Rank: Apprentice
2/6/2014 | 6:38:20 AM
Always have a contract checked!
It is always advisable to have a contract checked by qualified lawyers. It doesn't matter if it is a supply, maintenance or developmet (hardware / software) contract - a wrongly worded contract can cost you 1000s or even your business and reputation. Search for 'contract checking services' - it is more cost-effective your might think.
bquillen280
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bquillen280,
User Rank: Strategist
2/5/2014 | 4:11:36 PM
Re: What About Data Breaches?
Good catch!  Yes; with all the furore over data breaches today, this should be a high profile SLA.  Thanks.  Bennett
asksqn
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asksqn,
User Rank: Ninja
2/5/2014 | 3:48:30 PM
What About Data Breaches?
This is quite the comprehensive checklist that any decision maker in any IT dept. should have handy, but I might also add that it should also include and spell out in no uncertain terms the  client's rights and responsibilities in the event the vendor's servers are hacked and data is breached.  All too often when this happens it is the innocent client (and its clients) who bears the brunt of a breach.  As long as we're spelling out/negotiating a memorandum of understanding between the parties, we may as well add data breaches while we're at it.
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