Strategic CIO // IT Strategy
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12/10/2013
00:00 AM
Frank J. DeLuca
Frank J. DeLuca
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A Practical Approach To Project Portfolio Management, Part 1

PPM is a necessity, not a luxury. Here's how to set up a good, fast, and inexpensive program that will make the best use of pricey IT resources, without costly specialized software.

Your company is moving quickly to adjust to changing market conditions, tougher competition, regulatory pressures, or all of the above. Business leaders have requested dozens of new tech projects, all on tight timeframes, but no one is supplementing your limited resources.

Oh, and you need to keep normal operations up and running.

Sound familiar? There always seems to be more project work to be done than the resources necessary to accomplish it. The answer is prioritization, facilitated by project management offices (PMOs) that identify and prioritize the initiatives that best align with company strategy. However, a PMO is often viewed as a luxury item, especially in smaller companies — which is a shame, because they face the same challenges and competitive pressures as larger businesses.

Think a formal PMO requires pricey dedicated resources and sophisticated software tools to be effective? Not so. Yes, building a viable project management and prioritization capability takes time and effort, but it doesn’t have to be an expensive and daunting task. I call my approach “Blue Collar PMO,” and in this column and two more to follow, I’ll lay out a plan that any size organization can follow.

Ready? First, understand that the question is not: “How can we afford project management?” It’s: “How can we continue without it?” If you don't have a PMO, this is an excellent project going into the new year.

Sample Project Matrix
A spreadsheet of initiatives, including the requesting (owning) department, cost, ROI, and month needed, is helpful in reviewing the balance of work.
A spreadsheet of initiatives, including the requesting (owning) department, cost, ROI, and month needed, is helpful in reviewing the balance of work.

There are two top-level keys to success:

  • Executives who realize they have a responsibility to make the most effective use of company resources (people, capital investment, technology) and are willing to roll up their sleeves, work together, engage in healthy debate, and determine the most critical initiatives on which to focus those resources.
  • Some level of discipline around how project work is requested, approved, initiated, and tracked. Everyone needs to look beyond their silos of responsibility and make decisions that further the collective goals of the organization.

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Got these covered? Then jump into this four-step plan: Run an inventory, prioritize, assess, and review sourcing and scheduling. I’ll cover some foundational elements now; check back tomorrow for the next installment.

1. Set the foundation: Appoint a champion and develop a prioritization process.  
Even with an engaged executive team, you still need a PMO process champion. An IT leader can be a good choice because many initiatives are technology-oriented and will cross departmental lines. By the nature of its responsibilities, the IT team often has a wider view of the business and inter-relationships among systems and processes. But understand that this champion does not make decisions or set priorities. Rather, the champion owns the process, can supply necessary information, and can facilitate effective decision-making.

Speaking of process, managing a project portfolio requires a transparent, fluid prioritization methodology that responds to changes in the business and ensures that resources are aligned with goals and strategy. There’s a limit to how much capital any company can invest and how much change it can absorb. A working prioritization process lets the organization focus on the most important initiatives and quickly shift resources to the next priority as they become available.

There are four cornerstones of a prioritization process:

  • Inventory: Assemble a list of initiatives that are important to the business.
  • Prioritize: Rank the list of initiatives so everyone knows in what order the company will allocate its resources.
  • Assess: Determine the resource draw of a given initiative and propose ways to deliver the desired results
  • Source and schedule: Sourcing defines how we secure and allocate resources, while scheduling determines when we allocate those resources based on planned availability.

Next I'll address how to build an inventory and decide on priorities, then I’ll dive into the resource end of the program.

Enterprise cloud adoption has evolved to the point where hybrid public/private cloud designs and use of multiple providers is common. In this report we discuss how to master provisioning resources in different clouds; allocate the right resources to each application; and assign applications to the "best" cloud provider based on performance or reliability requirements.

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fdeluca
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fdeluca,
User Rank: Apprentice
12/17/2013 | 7:46:02 PM
Re: Garbage In, Garbage Out?
Having a budget plan at the beginning of the year is important, but budget does not necessarily equate to priority, or even that a project will be started. Business conditions, competitive pressures and even regulatory changes must be considered as your project portfolio matures throughout the year.
shamika
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shamika,
User Rank: Apprentice
12/16/2013 | 1:46:32 AM
Re: Garbage In, Garbage Out?
@ Henschen your comment makes more sense.  In our case at the beginning of the year the budget will be prepared as per the identified project list. When it comes to the ROI, I believe it has to be a collective effort on both IT and business teams.
shamika
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shamika,
User Rank: Apprentice
12/16/2013 | 1:42:10 AM
Re: Garbage In, Garbage Out?
Once the project list is received at the IT department it will directly move to the head of the project team and will be divided among the project managers depending on their capabilities. As you have mentioned, the head of the project team works as the PMO who facilitate all the project managers.
shamika
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shamika,
User Rank: Apprentice
12/16/2013 | 1:38:26 AM
Re: Garbage In, Garbage Out?
This is an interesting article which is very relevant for what is do at present.  The list of projects that has to be completed in a given year will be identified by the business users, and they are prioritize depending on the current business strategies.
fdeluca
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fdeluca,
User Rank: Apprentice
12/10/2013 | 12:53:43 PM
Re: Garbage In, Garbage Out?
Thanks for the comment.  I agree that reliable data is important.  The article does not go into that level of detail, but I have had higher success when my IT team engaged with the business leaders and helped to "package" the initiatives with true costs and benefits.  I've also partnered with Finance to make sure that ROI is documented and committed to by the business leaders.  That helps to take "gaming the system" out of the equation.
D. Henschen
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D. Henschen,
User Rank: Author
12/10/2013 | 11:28:21 AM
Garbage In, Garbage Out?
I'd be curious to know where those "cost" and "payback" (ROI) stats are coming from. These are two key stats that would presumably determine project priority, but if IT is relying on the requesting business units to supply this data, I'd expect them to learn to game the system by offering highly optimistic payback figures. Whether the decisions are made manually or aided by software that automatically determines product priorities, the key is having reliable data. I hope part II gets into that aspect of "poor man's" PPM.
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