Information Governance Underlies Trends
You definitely identified 5 major trends organizations and certainly CIOs must deal with as they plan for the future. Underlying each of these trends that are driving "new business practices and ways of working" is the increasing need for appropriate information governance (IG) practices and education. It should also be noted that there is a cultural transformation many organizations are encountering as they pursue these new initiatives.
The (1) new behaviors driven by social media and the web increasingly demonstrates that there must be appropriate policies, rules and security governing corporate information shared or posted. Proper use of these tools for sharing information must be defined and users educated. (2) Emerging technologies and a shift to the cloud and collaboration also require robust information governance to ensure privacy/security while IG brings benefits to Big Data initiatives by ensuring data quality as well. (3) Millenials work differently and are used to sharing a lot of information without having thought a lot about how it could be used with malicious intent if it falls into the wrong hands. The information they share in their personal lives is one thing, but they will need to gain a better understanding of how corporate information is to be handled. This leads directly to (4) Mobility where IG is critical to making sure information distributed to personal devices (BYOD) includes appropriate privacy/security/retention policies. Likewise, (5) Globalization confronts the CIO with the need to be cognizant of the regulatory/legal environment and plan for how information will be managed across international borders as well as multiple jursidictions, fed/state/local.
Perhaps the importance of information governance is implied in the article, however I just wanted to make it explicit for those that are facing these demands now or in the near future. As the executive director for the Compliance, Governance & Oversight Council (CGOC), which is an IG practitioner community, I can tell you these are current challenges leaders in IT, Legal, Records and Security are all working to address.
Executive Director, Compliance, Governance & Oversight Council