Strategic CIO // IT Strategy
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4/11/2014
09:06 AM
David Fowler
David Fowler
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Rogue IT Driven By Need For Speed

We've lost control to business users before. But this time, the thing that initiated our pain (the cloud) may also be the cure.

The InformationWeek 2014 Strategic CIO Survey shows IT executives worry about implementing fast enough to satisfy the business. No wonder rogue IT is a perennial problem.
The InformationWeek 2014 Strategic CIO Survey shows IT executives worry about implementing fast enough to satisfy the business. No wonder rogue IT is a perennial problem.

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dfowlerinu
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dfowlerinu,
User Rank: Strategist
10/24/2014 | 2:14:00 PM
Re: Stop trying to "beat them"
Agreed Bruce.   Some organizations are even providing templates to make it easy for the business to spin up an environment.    Not only do they get visibility on the business projects but also the opportunity to proactively offer assistance.
BruceHarpham
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BruceHarpham,
User Rank: Apprentice
10/24/2014 | 1:55:37 PM
Stop trying to "beat them"
"As for business departments going rogue with IT projects, first and foremost, heed the old adage -- if you can't beat them, join them. Don't get mad, get in front of the curve by providing guidelines that the business can use"

This is right on. A proactive mindset will raise the profile of IT.
dfowlerinu
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dfowlerinu,
User Rank: Strategist
4/14/2014 | 3:35:06 PM
Re: Pain rules but is that rational?
Totally agree Charlie.   One of the problems in an organization that doesn't have checks and balances in this area is that the business unit is willing to take risks (or they don't understand the risk)  that the company as a whole may not be willing to take.   A CIO engaged with the businesses and a simple multi-department risk clearing house on projects can help to at least raise the discuss so a conscious decision can be made to accept the risk.
Charlie Babcock
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Charlie Babcock,
User Rank: Author
4/14/2014 | 3:12:38 PM
Pain rules but is that rational?
The axioms that speed always wins and pain rules are true enough all too often, but I'm not sure well run companies would hold them up as guidance. It seems to me a  CIO engaged with other executives can teach the business to avoid some hazards leading to pain, even while tolerating some amount of shadow IT. It's simply irrational fire-fighting all the time for the business to allow speed to win and pain to rule in every case.
dfowlerinu
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dfowlerinu,
User Rank: Strategist
4/11/2014 | 2:44:08 PM
Re: SaaS Smarts
Great question.  For many of the SaaS companies I work with they are very concerned about security and compliance issues but what might be just fine for the application vendor may not meet the policies of the company.   In many cases we see the SaaS vendors leveraging the experience and resources of their hosting partner to help them stay on top of these issues.  We had an example this week with the Heartbleed bug where as a hosting company we were way ahead of our customers in bringing it to their attention and providing the solution.    Given how early we are in the evolution of the cloud market it's no surprise that we have a long way to go to catch up to the level of expertise and discipline you see in IT departments.
Lorna Garey
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Lorna Garey,
User Rank: Author
4/11/2014 | 10:45:54 AM
SaaS Smarts
I find it surprising that SaaS vendors are not all over the typical IT concerns (security, performance, integration with internal systems, data portability). This is a pretty mature area. Do you see SaaS vendors, even smaller ones, begining to be more proactive in this regard, or are they in general betting on the business to beat IT into submission?
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