Windows 10 Migration: 4 Tips To Help IT Prepare - InformationWeek
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1/8/2016
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Windows 10 Migration: 4 Tips To Help IT Prepare

IT professionals have a lot to consider when contemplating a migration to Windows 10. These four tips will help make upgrading as smooth as possible for yourself, and your enterprise end users.

Microsoft's 2016: More Windows 10, Hardware Advances, Research Gains
Microsoft's 2016: More Windows 10, Hardware Advances, Research Gains
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Enterprise IT professionals I talk with in the course of my daily work seem evenly split about whether or not to upgrade to Windows 10 this year. Some tell me they're sticking with Windows 7/8 for at least another 12 months, while others want to migrate sometime this year.

More often than not, those seeking to move to 10 happen to be the ones who got caught rushing to migrate from XP after support went dark. And to avoid that mistake again, their plan is to move to the latest client OS as soon as is reasonably possible.

Wherever you stand in your own decision-making process, we're here with four tips to help you prepare for your company's Windows 10 migration when the time is right for you. We're skipping many technical upgrade details in this discussion. Instead, we're focusing on four broad factors to consider that will help make the migration to Windows 10 as smooth as possible for yourself, and your end users.

1. Upgrade aging hardware

Migrating to Windows 10 presents an ideal time to upgrade aging desktops and laptops as well. Doing so could make your life easier. True, the hardware requirements for the new OS are mostly the same as Windows 7/8. And, there's a relatively trouble free in-place upgrade process. Still, in my experience, it's always less painful – and creates more positive feelings – if you hand your users shiny new hardware to go along with a new OS.

2. Consider application compatibility

Prior to deploying a new operating system, the painstaking task of application compatibility verification must occur. Testing usually starts on lab machines, slowly expanding to include IT and a handful of volunteer employees who work with a specific subset of applications.

[ The countdown to 1 billion continues: Microsoft Confirms Windows 10 Now On 200m Devices. ]

When you're doing this, be sure to look beyond fat-client applications. Web-based apps – especially those that require Internet Explorer – must be comprehensively tested and potentially modified to work with the latest OS. Windows 10 uses Microsoft's new Edge browser. Try to avoid the need to put Windows 10 in its Internet Explorer backwards-compatible "Enterprise Mode" if at all possible.

3. Think about how to handle updates

One of the biggest differences between Windows 10 and previous Windows operating systems is in how updates are handled. Microsoft has staunchly taken to the auto-update approach for Windows 10. By default, updates will automatically be downloaded and installed onto client hardware. This is a drastic deviation from the "no hurry" patch testing and rollout processes that go on within most IT departments today.

Many IT professionals believe, with good reason, that OS updates will render critical applications incompatible and create a host of headaches. At the same time, current IT update practices are far too slow, in my opinion, and create situations where the company lags so far behind in terms of critical updates that the entire organization is put at risk.

(Image: Michal Krakowiak/iStockphoto)

(Image: Michal Krakowiak/iStockphoto)

To help alleviate the stress of automatic updates while speeding up the enterprise rollout process, Microsoft believes it has found a happy medium in what it calls Windows Update for Business. This is an added layer of control for administrators of Windows 10 Pro, Enterprise, and Education editions. Windows Update for Business allows specific updates to be deferred for a period of time. Use that extra time to assess and fix any incompatibilities on the application side – as opposed to simply not updating at all. Windows Updates for Business is a relatively new feature rolled out in November 2015.

4. Prepare for end-user training

Thankfully, Microsoft has taken a step back from the drastic user interface changes we saw with Windows 8, and has made Windows 10 much friendlier to those accustomed to Windows XP and 7. The general focus on logging in/out, accessing applications, local and shared folders, printers, and new security features will likely be tops on most training lists. All of these tasks will be quite intuitive for users who are accustomed to the older versions of Windows. But working with the new Edge Internet browser, which replaces IE, and understanding some of the more advanced Windows 10 features may involve a steeper learning curve for your users. The key to successful training will be to touch briefly on tasks with which users are already familiar with – or can intuitively understand – and spend the bulk of your training time on the newer, more advanced features your users are likely to encounter.

In my opinion, 2016 is shaping up to be an ideal time to migrate your enterprise users from Windows 7/8 to Windows 10. While it might cause a bit of pain in terms of application compatibility and update philosophy, it positions your organization to focus less on long-term OS operability, and more on providing a better experience to your end users. And that's right where you want to be.

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Andrew has well over a decade of enterprise networking under his belt through his consulting practice, which specializes in enterprise network architectures and datacenter build-outs and prior experience at organizations such as State Farm Insurance, United Airlines and the ... View Full Bio
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SaneIT
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SaneIT,
User Rank: Ninja
1/8/2016 | 8:32:36 AM
Training for Windows 10
"Thankfully, Microsoft has taken a step back from the drastic user interface changes we saw with Windows 8, and has made Windows 10 much friendlier to those accustomed to Windows XP and 7. "

 

The two biggest things I've run into when rolling Win 10 to WinXP and 7 users tends to be "where did my printers go" "I can't find my drives" and "My WiFi is gone".  Those handful of changes are drastic between XP/7 and 8/10.  Teaching people that File Explorer is "My Computer" may seem like a tiny thing but it makes a huge difference.  When doing training for writing up introduction documentation it's important to think about the most basic tools your users interface with because addressing them first will save you a lot of support time later.  This really isn't any different than other OS jumps, I remember the switch from 3.11 to 95 and what was true then is still true now, most of your users only use very basic functions of the OS they don't need a sales pitch on features they just need a map to the places they will visit frequently. 

 
Andrew Froehlich
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Andrew Froehlich,
User Rank: Moderator
1/8/2016 | 10:55:45 AM
Re: Training for Windows 10
Wonderful insight @SaneIT. Thanks for sharing!
vnewman2
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vnewman2,
User Rank: Ninja
1/8/2016 | 5:23:21 PM
Re: Training for Windows 10
@SaneIT - I've also played "Where's Waldo with my Wifi" with some client machines when they've been brought into the firm.  Here's what happened:

As most of us know Windows 10 allows for a user to share their connections with Outlook contacts, Skype contacts, and Facebook friends and this is done automatically.   If a user is logging in with their personal device to the GuestWiFi or the HandheldWiFi and these settings are left enabled, the device will be able to log in the first time but shortly thereafter blacklisted and not allowed to connect to these accounts.   The only way to reconnect the device is to turn those settings off (disable sharing) and then have the device scrubbed from the blacklist.

 

Let the games begin Windows 10!

SaneIT
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SaneIT,
User Rank: Ninja
1/11/2016 | 8:09:48 AM
Re: Training for Windows 10
New technology is fun isn't it?  I've found that most people struggle to find the Notification Center and telling them to go there to disable Wi-Fi is about as confusing at telling people click the Start button to shut down their PCs many years ago.  On the plus side though the Cortana search bar can get you close to many of the old control panels if you can remember what they were called, the bad part is if you don't know exactly what you're looking for Cortana will gladly give you search results from the web that are less than useless. 
Heartfully
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Heartfully,
User Rank: Apprentice
1/11/2016 | 12:12:55 PM
Migration tools
With Windows 10 no longer including settings and file migration we went on a search for migration tools. What do other people use? We tried USMT, but it was too hard to setup. We setlled on Migrate7, its less expensive than Laplink and quite powerful and easy to use.
vnewman2
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vnewman2,
User Rank: Ninja
1/12/2016 | 3:03:27 PM
Re: Training for Windows 10
@SaneIT - I suppose we can thank MSFT for continued job security :) 

I used to hang a picture of Bill Gates in my office and people would ask if I knew him and I would say, "No, but he's kept me gainfully employeed for the past 10 years" - that was 10 years ago now!

I don't know what to make of Cortana.  I honestly just found out the origin of the name.  I'm not a gamer, soooo...
jastroff
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jastroff,
User Rank: Ninja
1/12/2016 | 3:14:00 PM
Re: Training for Windows 10
Having just reinstalled Sys 7 on my Dell I think that's going to have to do it for a while.

 

If computer developers are so smart, why haven't they figured out seemless ways to upgrade, convert, etc. It seems that endless updates and problems follow us where ever they want them to
vnewman2
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vnewman2,
User Rank: Ninja
1/12/2016 | 3:22:33 PM
Re: Training for Windows 10
@jastroff - I feel like MSFT confuses "seamless" with "automatic."  I can imagine the Executive Management meetings - "Well, let's just make it easy for them and automatically install this patch or that update.  Let's autoformat what they are typing."

If something is seamless, by definition, it cannot cause all kinds of chaos upon its implementation.  MSFT, God love em, tries to think for the user too much, in my opinion.  That was fine 25 years ago. 
SaneIT
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SaneIT,
User Rank: Ninja
1/13/2016 | 8:49:33 AM
Re: Training for Windows 10
My theory is a little different, as long as there are people to break things then I'll have a place to work.  Bill Gates gives them something to break so I guess that he contributes some too.

I can't say that I've ever spoken to Cortana but I will say it has taken the place of /start/run when I'm launching things in a hurry and don't want to mouse around.   I think there's still a lot of work to be done before Microsoft can call it an AI though.  I'm still not sold on the whole talking to an application as a personal assistant since voice recognition is still sketchy for many people.  I'm sure it sounds like a great idea in a lab but rolling it out to the work place and listening to a room full of people repeating commands over and over would make my head hurt. 
vnewman2
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vnewman2,
User Rank: Ninja
1/13/2016 | 1:40:13 PM
Re: Training for Windows 10
@SaneIT - I cringe at the thought.

The other thing that makes me cringe is the whole, "Hey Cortana" thing.  On two levels: One - it screams lack of thought and creativity - let's just copy off of Apple, again.  I despise "Hey" as a greeting in gereral.  Why not show some class and use simply, "Hello" or "Hi?"  Perhaps "Greetings Cortana?"  "Hola Cortana?"  
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