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LoopUp Challenges Cisco, Citrix With Simpler Conference Calls   April 02, 2012
Company aims to solve conference call problems by taking the best, eliminating the worst features of audio and Web conferencing.

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Virtualization, Unified Communications Meet, At Last   March 29, 2012
Unified communications servers and virtualization do mix, more enterprises find. But desktop virtualization and UC remains tricky.

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Blue Jeans Network Undercuts Cisco Video Pricing   March 29, 2012
Cloud videoconferencing provider offers a monthly per-port service. What does it mean for Cisco and Polycom?

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AstraZeneca Pilots Microsoft Lync For Better Collaboration   March 28, 2012
R&D, supply chain operations, and the communications budget gain from Microsoft's unified communications suite, says pharmaceutical CTO at...

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Avaya Gives Peek At Future Of Collaboration   March 27, 2012
Awareness beats presence, Avaya says, outlining its vision for next generation collaboration tools at Enterprise Connect. Think technology that...

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Cisco Unified Communications Play Includes iPad   March 27, 2012
At Enterprise Connect conference, Cisco announces Jabber will be coming to iPad and Windows. Also unveils new high-end telepresence design.

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Enterprise Connect: Mobile Unified Communications Still Hard   March 27, 2012
Adoption of mobile unified communications technologies is happening faster in the consumer market than the enterprise. Here's why.

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Training, Network Bandwidth Top Videoconferencing Concerns   March 13, 2012
More than 70% of companies expect to have active videoconferencing capabilities within a year, despite IT challenges, survey finds.

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Mitel App Allows Meetings On The Fly   March 12, 2012
MAS 4.0 lets people join meetings without downloading software first.

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Neudesic Makes SharePoint More Social   March 09, 2012
Neudesic Pulse 3.0 expands on the vision of enterprise social software as the glue that binds together business apps, particularly Microsoft's,...

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Siemens Suite Upgrade: Better UC In Cloud, Mobile Devices   March 06, 2012
OpenScape Unified Communications Suite version 7, due out in June, has "call swipe" feature that lets users switch phones in mid call with one flick.

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Polycom Supports UC On Some Apple, Android Smartphones   February 27, 2012
iPhone 4s and Android 4.0 smartphone users can download app to join video conferences across a unified communications platform.

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Why Cisco Is Challenging Microsoft-Skype Merger   February 16, 2012
Skype integration with Lync shuts out competing video calling services, hinders interoperability and hurts the entire sector, says Cisco.

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FuzeBox UC Platform Adds Apple, Android Tablet Support   February 15, 2012
New version connects to other meeting rooms, adds videoconferencing features.

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6 Steps To Maximize Your Unified Communications ROI Member Content   February 08, 2012
UC vendors don't like to admit how complicated it is to deploy today's systems. Follow our plan to get the most out of your UC deployment.

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Siemens Targets North American Unified Communications Market   February 07, 2012
Siemens Enterprise Communications challenges market leaders Cisco, Avaya as revamped company pushes corporate networking and communications gear...

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Zultys Adds Android Support To Unified Communications Software   February 01, 2012
New end-user features in MX 7.0 UC software include unusual "barge-in and whisper" feature for call centers.

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Logitech Videoconferencing Adds Flexibility   February 01, 2012
Logitech Universal Video Collaboration Platform virtualizes entire videoconferencing system so customers can add only the video features they need...

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BroadSoft To Deliver UC Platform For Service Providers   January 30, 2012
Business Communicator brings voice, video, IM, text into one interface.

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Desktop Videoconferencing Ready For Wide Use Member Content   January 30, 2012
New technology puts desktop videoconferencing in reach for most enterprises.

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Videoconferencing Systems Vulnerable To Hackers   January 25, 2012
Take these steps to secure your videoconferencing system and prevent outsiders from spying on your company.

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Avaya Flare Communicator iPad App Launches   January 24, 2012
Flare, originally introduced as a desktop video device for executives, now brings its UC capabilities to the Apple iPad.

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Radvision Helps Lync Videoconferencing Do More   January 19, 2012
Radvision isn't the first to market with technology to plug its videoconferencing into the widely used Microsoft Lync platform, but it's taking a...

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Polycom Offers Wholesale Video-As-A-Service   January 18, 2012
Videoconferencing vendor also touts integration with IBM UC products at Lotusphere conference.

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Avaya's IP Office Takes UC Mobile   January 11, 2012
With version 8.0, Avaya extends its communications platform for SMBs to iPhone and Android and adds server-less deployments for faster setup and...

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UC Collaboration Technology Reports

report Beyond Dial Tone: 6 Steps to Wring ROI Out of UC
Unified communications and collaboration represents a significant investment in money and IT resources. It's critical to determine whether your company will benefit from unified communications. Not every organization will. The key is to tackle complexity head on and ensure all stakeholders are fully engaged from the beginning. Our report provides in-depth detail on building an ROI picture for a UC deployment.

report Desktop Videoconferencing: Ready for Its Closeup
The advent of Scalable Video Coding (SVC), which enables the use of the Internet for high-quality desktop videoconferencing, means enterprises can deploy videoconferencing to a majority of workers. Companies that value face-to-face communications can make it happen without breaking the bank. The report also includes exclusive research on IT’s adoption plans for videoconferencing.

report 2012 State of Unified Communications
The good news: The percentage of users who've deployed and are using UC jumped six points, to 36%, since our 2010 survey, and the number of "fence sitters" is down, too. The not-so-good news: For 65%of those who have deployed or plan to do so, UC currently reaches 50% or less of the employee base. What's the holdup?

report Best Practices: Reliable Unified Communications
If your UC infrastructure is erratic or the communications quality poor, you're sunk, because end users today don't have the patience to give IT three or four chances to get it right. And that just adds up to wasted money. In this InformationWeek Best Practices report, we describe strategies to ensure quality communications between end users, whether they're on the LAN, WAN or a mobile device.

report Into the Fold: Mobile Unified Communications Within Reach
IT’s been pushing UC and mobility initiatives on separate tracks. But if either technology is to realize its full potential, CIOs must make integration a priority. In this Strategy Session report, we discuss ways to bring smartphones and tablets into your overall unified communications plan.