Social Networking: Open Is The New Closed
By Kurt Marko
InformationWeek
The model of closed systems, whether it's Facebook or your company's SharePoint environment, does make financial and business sense. It lets companies like Facebook monetize people's collaborative endeavors, while enterprises need to control the collaborative environment to ensure compliance with company information-sharing strictures and adherence to corporate communication policies; however, such centralization flies in the face of the Internet's ethos of open sharing and decentralized control. At least one research program, Stanford's MobiSocial Computing Research Group, is out to crack the social software oligopolies by developing a set of open applications and protocols that facilitate new collaboration platforms that aren't locked to a particular vendor but are device- and service-agnostic, much like email.
As its name suggests, the MobiSocial research sees mobile devices, not PCs, as the primary platforms for social interaction, but its open aspect could prove just as disruptive. As noted in the group's mission statement, "Our focus is to let everyone interact socially with each other, without having to join the same proprietary social network." Several MobiSocial projects further this effort, from Musubi, "a non-proprietary social Internet and application platform for phones," to GroupGenie, which can analyze one's online persona via email correspondence, Facebook posts, or LinkedIn connections and develop a "social topology" of overlapping or nested social groups.
But the project I find most intriguing is Mr. Privacy: Open and Federated Social Networking Using Email (PDF).
Unlike SaaS-based social networking, Mr. Privacy uses email as a federated online identity management system and data transport. As the four Stanford computer scientists working on the project write in their research paper describing the project, "For the sake of adoptability, Mr. Privacy is built upon email, which is itself a mature, scalable, open, and federated infrastructure supporting over 1 billion users. We can socialize with anybody as long as we know his or her email address. We need not sign up to join the same social network. All the shared information is stored as email messages." The Mr. Privacy APIs essentially turn social applications into email clients, using the same time-tested, reliable protocols, SMTP and IMAP.
To demonstrate the feasibility and evaluate the ramifications of using email-based plumbing for social software, the researchers have developed an API and three Mr. Privacy applications on three platforms: Android, iPhone, and the Firefox browser. It's the browser app, a Firefox extension called SocialBar, that illustrates the potential for an open Facebook alternative. In a way, SocialBar and its email foundation are quite reminiscent of Google's now-defunct Buzz, in that they use a Web UI with a specially crafted message and data schema to enable a familiar threaded conversation view. Unlike Buzz, SocialBar isn't tied to a particular mail service; it works just as well with your internal Exchange server as it does a public Gmail or Yahoo account. Also in contrast to all of the existing social sites, SocialBar keeps local copies of all messages and a local friend database (that can be integrated with an existing Mozilla Contacts file), giving users greater control over their data, faster response when doing data-intensive actions like message filtering, and the potential for offline access.
Stanford's researchers rightly conclude that network effects, i.e., Metcalfe's Law, create the environment for one or two proprietary companies (read: Facebook and Google) to own the online social ecosystem. Facebook arguably already does and may have reached such critical mass that resistance is futile. However, the most effective way to counteract such natural monopolies isn't through regulation but openness; namely, a new generation of social software built on open APIs and protocols and using the pervasive, inherently distributed and federated email system. The Stanford team says that because of email's ubiquity, Mr. Privacy could quickly, almost virally spread, concluding, "We believe that Mr. Privacy is the first proposal that has a chance to challenge the status quo within the next few years. We need one or more killer applications developed using Mr. Privacy to help jump start this model."
Here's hoping that some savvy developers answer the call, build on the SocialBar demonstration project, and shake up the world of social networking with a new generation of open, cross-platform, mobile, and browser-based social apps. Kurt Marko is an IT pro with broad experience, from chip design to IT systems.
Federal agencies must eliminate 800 data centers over the next five years. Find how they plan to do it in the new all-digital issue of InformationWeek Government. Download it now (registration required).
| To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy. |
UC Collaboration Technology Reports
Beyond Dial Tone: 6 Steps to Wring ROI Out of UC
Unified communications and collaboration represents a significant investment in money and IT resources. It's critical to determine whether your company will benefit from unified communications. Not every organization will. The key is to tackle complexity head on and ensure all stakeholders are fully engaged from the beginning. Our report provides in-depth detail on building an ROI picture for a UC deployment.
Desktop Videoconferencing: Ready for Its Closeup
The advent of Scalable Video Coding (SVC), which enables the use of the Internet for high-quality desktop videoconferencing, means enterprises can deploy videoconferencing to a majority of workers. Companies that value face-to-face communications can make it happen without breaking the bank. The report also includes exclusive research on IT’s adoption plans for videoconferencing.
2012 State of Unified Communications
The good news: The percentage of users who've deployed and are using UC jumped six points, to 36%, since our 2010 survey, and the number of "fence sitters" is down, too. The not-so-good news: For 65%of those who have deployed or plan to do so, UC currently reaches 50% or less of the employee base. What's the holdup?
Best Practices: Reliable Unified Communications
If your UC infrastructure is erratic or the communications quality poor, you're sunk, because end users today don't have the patience to give IT three or four chances to get it right. And that just adds up to wasted money. In this InformationWeek Best Practices report, we describe strategies to ensure quality communications between end users, whether they're on the LAN, WAN or a mobile device.
Into the Fold: Mobile Unified Communications Within Reach
IT’s been pushing UC and mobility initiatives on separate tracks. But if either technology is to realize its full potential, CIOs must make integration a priority. In this Strategy Session report, we discuss ways to bring smartphones and tablets into your overall unified communications plan.



Subscribe to RSS