Telephone companies are struggling to escape their dependence on a handful of commodity services and adapt to an all-IP world. They're well aware that telephony and Internet access face a long, slow decline, and that they and their new-breed partners must get adept at rolling out new services that cater to customers' needs and demands. The underlying problem, though, remains unresolved: How will they build those new applications as cost-effectively as Web 2.0 companies such as Facebook?
If telcos get it right, they could become valuable intermediaries, melding the world of Web applications to conventional telecom services. But if they get it wrong, they will gradually sink into the ground, offering enterprise and other customers little more than basic connectivity and leaving the higher-end market to Web entrepreneurs, IT vendors, and systems integrators.
Here's an update for subscribers to our RSS feeds: InformationWeek is changing its RSS service provider to ensure a more timely delivery of our feeds. If you're currently subscribed to any of our RSS feeds, and you customized those feeds, unfortunately we can't preserve those customizations through the switchover.
If you're subscribed to any RSS feeds now, you'll automatically be subscribed to our All Stories feed by default, which gives you all of our articles but not blog posts. You can customize which feeds you want to subscribe to at http://www.informationweek.com/rss and sign up for them again.
"The average pencil is seven inches long, with just a half-inch eraser -- in case you thought optimism was dead." -- Robert Brault
Shoppers use Internet searches to find that perfect gift. Search engines still drive the most traffic to retail sites, accounting for 29% of their traffic, while social shopping sites, coupon Web sites, and gift card searches also have seen a surge this year.
Virtualization At The Desktop?
Examine how more than 250 companies plan to adopt server virtualization technology in this recent InformationWeek Research report, Server Virtualization.
The BI Explosion
Examine the business intelligence strategies of 500 companies, including deployment drivers and challenges, spending plans, and vendor selection, in this recent InformationWeek Research report.
A Hack Turns iPhone's Still Camera Into Camcorder
Many mobile phones currently on the market come with both a built-in camera and camcorder. I haven't been able to figure out why the iPhone doesn't. But reportedly there's a new hack that allows the iPhone's camera to capture video. Perhaps it's a preview of things to come?
One In Seven Have Been Dumped By A Text Message Or E-Mail
"I Don't Wanna Go Out W/U N E Mor." If you haven't seen a text message like this yet, you may soon. According to a new survey, roughly one in seven say they've been dumped by a boyfriend or girlfriend via text message or e-mail. I guess Kevin Federline isn't alone.
Hey, IBM! Set OS/2 Free!
Talk about a blast from the past! The folks at OS2 World, led by Kim Haverblad, in conjunction with Adrian Gschwend's Netlabs, have petitioned IBM to release its venerable OS/2 operating system as an open source product. But there's more at work here than simple nostalgia.
The Reverse Consumer Effect: RFID
Radio frequency ID technology was supposed to revolutionize the supply chain. Instead, it's moving into the mainstream, in the reverse of one of the most important technology trends of the last several years.
ROI Case Study: ADP Enterprise Etime This analyst report provides an ROI analysis of ADP’s enterprise Etime solution, outlining the various challenges, costs, and benefits that were realized throughout the ADP implementation.
B2B Collaboration: Assessing the ROI of Process Integration Business and IT leaders are under increasing pressure to improve B2B collaboration and the electronic communication capabilities of their organizations. This report looks at the key drivers for B2B collaboration in both the purchase-to-pay and order-to-cash areas and provides an ROI framework to help companies assess their areas of opportunity.
A Leading Power Utility Reaches for Transactional Efficiency A leading power utilities company had a substantial amount of money being paid out in duplicate payments and auditor's fees. The company’s director of accounting services considered this a serious problem. The Oversight project originated with and was driven by finance professionals.
Open Source Compliance and Governance in the Enterprise
Success in incorporating Open Source Software (OSS) within the enterprise software development model can be achieved through standardized processes. This paper provides guidelines for implementing processes for maximizing OSS benefits through the careful management and minimization of the potential risks to the organization through governance.
Note: To change your E-mail address, please subscribe your new address and unsubscribe your old one.
Keep Getting This Newsletter
Don't let future editions of InformationWeek Daily go missing. Take a moment to add the newsletter's address to your anti-spam white list: InfoWeek@update.informationweek.com
If you're not sure how to do that, ask your administrator or ISP. Or check your anti-spam utility's documentation. Thanks.
InformationWeek Daily Newsletter
A free service of InformationWeek and the TechWeb Network.
Copyright (c) 2007 CMP Media LLC
600 Community Drive
Manhasset, N.Y. 11030
IT's Reputation: What the Data SaysInformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.