The Cost Of Spam - InformationWeek
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5/17/2004
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The Cost Of Spam

Spam is starting to cost businesses a substantial amount of money. A study released last week by technology-research firm Radicati Group says an organization with 10,265 employees that doesn't use spam filtering loses $2,923.20 per user per year, or a total of $30 million annually, in terms of E-mail productivity. The survey of 15 businesses, representing 155,375 users, indicates that after adopting anti-spam technology, the average company reduced its annual loss to $4.8 million, a difference of $25.2 million. With a total cost of ownership for anti-spam systems coming to $521.32 per person a year over three years, the net savings comes to $19.9 million.

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