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The IT Manager Boom: Here's How Not To Get Left Behind

In This Issue:
1. Editor's Note: How Blogging, Podcasting Can Help Your Company—And Your Career
2. Today's Top Story
    - Microsoft To Patch Newest IE Flaw
3. Breaking News
    - Congress Takes HP To The Woodshed
    - Former HP Chief Security Strategist: Company's Leak Investigation Crossed The Line
    - HP's E-Mail Tracer Plan Pushes Ethical, Legal Envelope
    - Verizon Sues Pretexting Firms Linked To HP Probe
    - Dell Recalling More Batteries
    - Battery Boasts USB Rechargeability
    - Sony Battery Woes Deepen On More PC Maker Recalls
    - Intel Touts Advancements In Energy Efficiency At Developer Forum
    - Homeland Security Tries To Get Its Cybersecurity House In Order
    - The Risky Business Of Data Deletion
    - Oracle Upgrades Berkeley Open Source Database
    - IE7 May Impact E-Tailers' Sales
    - Microsoft Steers Firefox Users Wrong On XP SP1
    - HP Agrees To Include Yahoo Services In New PCs
    - AMD Signs Chip Deal With Chinese PC Maker
    - PayPal Pays $5.2 Million To Settle Suits
    - Craigslist Founder Says He Won't Cash In
4. Grab Bag
    - 100 Fearless Forecasts (PCWorld)
    - Are You A Scary Manager? (ZDNet UK)
    - The Web 2.0 Drinking Game (SciFi.com)
5. In Depth
    - IT Manager Jobs Are Up 44% In 5 Years. Here's How Not To Get Left Behind In The IT Manager Boom
    - Careers: 7 Tips For Success On The IT Technical Track
    - Blog: How Blogging, Podcasting Can Help Your Company—And Your Career
    - Poll: Which Is More Satisfying, Managing People Or Technology?
6. Voice Of Authority
    - Down To Business: What They Didn't Say At The HP Hearings
7. White Papers
    - What Buyers Should Look For In The Pricing, Features, And Licensing Of Web-Based And Windows Network-Based Maintenance Software
8. Get More Out Of InformationWeek
9. Manage Your Newsletter Subscription

Quote of the day:
"You give a monkey a gun, and it's your responsibility what happens." -- Ira Winkler, former chief security strategist for Hewlett-Packard, about CEO Mark Hurd's claims to have been ignorant of wrongful tactics in the company's leak investigation.


1. Editor's Note: How Blogging, Podcasting Can Help Your Company—And Your Career

Tom Olzak is unusual among today's 390,000 IT managers in the United States. The director of IT security at HCR Manor Care goes out of his way to share his knowledge about IT security to anyone who'll listen. Olzak blogs, writes security technical papers, podcasts, and earlier this year self-published a book, Just Enough Security: Information Security for Business Managers.

Olzak's outreach crusade, in turn, puts him in touch with others in his field who share their insights on IT security. "One of the most valuable things I get is those interactions I have with people who respond to something I've written," Olzak says. "Maybe I didn't think of something, or maybe I didn't see it the same way they did. That helps to enrich my knowledge about whatever I wrote about."

Olzak is taking charge of his own career in a changing business environment. As described in today's lead feature, IT management positions are replacing staff jobs. IT managers are spending more time managing projects and other people, and less time managing technology. IT management jobs in the United States have jumped 44% since 2001, while programming and support jobs have declined 19%.

Sharing information with others is a key technique to advance an IT managerial career, says Gerry Crispin, principal of career management firm CareerXroads. It's a sign of a leader.

Crispin also encourages career-assertive IT pros to contact authors of books and articles they read to further develop their understanding of their writings; otherwise, the reader is a mere passive participant. "You need to study them with the same intensity that you attacked some of your school work," Crispin says. "You will be questioned, either by your subordinates or your superiors, on some aspects [of the writings], and unless you're digging into that content, you'll have problems down the road. The No. 1 critical issue is getting yourself involved with the body of knowledge you're dealing with."

Olzak, in deciding what to blog or write about, often picks a topic he needs to address at work. Conducting research to prepare for writing a blog or a technical paper is a great approach to educate oneself. "The easiest way I learn something is to write about it," he says. HCR Manor Care is exploring the possibility of using keystroke dynamics technology as a security tool. Olzak researched and then wrote a blog for ITtoolbox.com and a technical paper, "Keystroke Dynamics: Low Impact Biometric Verification," about the technology, posting it on his Web site. "It helps me get more rounded in a topic that I will need to understand better," Olzak says, "so when the company goes in a specific direction, I'm not left behind."

Olzak needn't be worried about being left behind. He's leading the way on how the new IT managers must perform.

What are you doing to manage your career? Leave a message on the InformationWeek Weblog and let us know.

Mitch Wagner
mwagner@cmp.com
www.informationweek.com


2. Today's Top Story

Microsoft To Patch Newest IE Flaw
Microsoft admitted that an ActiveX control—WebViewFolderIcon, also called "Web View"—exposes a vulnerability in the Windows Shell that can be exploited by attackers to hijack PCs. A fix is promised on Oct. 10.


3. Breaking News

Congress Takes HP To The Woodshed
CEO Hurd apologizes for the shady behavior and promises to set things right.

Former HP Chief Security Strategist: Company's Leak Investigation Crossed The Line
Ira Winkler, a former CSS at HP, talks about the bad decisions the company made in its boardroom leak investigation, where he thinks investigators crossed the line, and how common intelligence schemes are in corporate America.

HP's E-Mail Tracer Plan Pushes Ethical, Legal Envelope
More commonly used by spammers than corporate investigators, use of e-mail tracers, commonly known as Web bugs, is serious enough for federal investigators to seek court approval before employing one.

Verizon Sues Pretexting Firms Linked To HP Probe
The lawsuit was filed in federal district court in Trenton, N.J., on the same day current and former HP executives were questioned in Washington by a congressional committee about the techniques used in the investigation.

Dell Recalling More Batteries
Dell is adding 100,000 more units to the recall list and is asking all customers to recheck their batteries against a list of affected models if they haven't already ordered or received a replacement battery.

Battery Boasts USB Rechargeability
The batteries, which recharge by plugging into a USB port, are already for sale in the United Kingdom and will be available soon in the United States.

Sony Battery Woes Deepen On More PC Maker Recalls
Toshiba's battery recall this week brings the number of batteries recalled to more than 7 million. Sony says it's still not clear how many batteries actually need to be replaced.

Intel Touts Advancements In Energy Efficiency At Developer Forum
When gas prices hit $3 a gallon, car companies talk about how fuel-efficient their vehicles are. When the cost of powering and cooling a data center exceeds the price of the servers in the center, IT vendors start talking about energy efficiency.

Homeland Security Tries To Get Its Cybersecurity House In Order
Washington has so far fallen short of its goals for safeguarding the Internet, and if it's going to succeed, it will need more cooperation from private industry.

The Risky Business Of Data Deletion
Companies face huge challenges when it comes to determining what data to keep and what to delete.

Oracle Upgrades Berkeley Open Source Database
New features show Oracle isn't ready to give up on the database it got when it acquired developer Sleepycat.

IE7 May Impact E-Tailers' Sales
The automatic updating of most browsers will stress Web sites' help desks like nothing before, one Web services exec says, meaning sites may risk losing sales because they're busy with the upgrade during the critical holiday season.

Microsoft Steers Firefox Users Wrong On XP SP1
Some customers are being incorrectly told that their PCs must be upgraded.

HP Agrees To Include Yahoo Services In New PCs
Hewlett-Packard said Thursday it plans to make Yahoo the default search engine in its consumer desktop and notebook PCs.

AMD Signs Chip Deal With Chinese PC Maker
The agreement covers desktop systems initially and would be expanded to notebooks and servers in the near future.

PayPal Pays $5.2 Million To Settle Suits
The eBay subsidiary also promised to streamline its user agreement and provide more information about how it's protecting users' financial data.

Craigslist Founder Says He Won't Cash In
"Who needs the money? We don't really care," says Craig Newmark. "If you're living comfortably, what's the point of having more?"

All Our Latest News


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4. Grab Bag

100 Fearless Forecasts (PCWorld)
From inexpensive 20-megapixel cameras to 50-terabyte DVDs, here's our definitive list of technologies we're looking forward to seeing.

Are You A Scary Manager? (ZDNet UK)
It often comes as a surprise to bosses to discover that an employee finds them intimidating. Here are a few reasons why managers can seem scary.

The Web 2.0 Drinking Game (SciFi.com)
Bringing you the best way to cope with overwrought, unnecessary buzzwords and the sites that love them--binge drinking.


5. In Depth

IT Manager Jobs Are Up 44% In 5 Years. Here's How Not To Get Left Behind In The IT Manager Boom
Managers have been the fastest-growing IT job class. It's a trend that matters even for people on the technical track.

Careers: 7 Tips For Success On The IT Technical Track
Managers are the fastest-growing IT job category. But not everyone is cut out for that.

Blog: How Blogging, Podcasting Can Help Your Company—And Your Career

Poll: Which Is More Satisfying, Managing People Or Technology?


6. Voice Of Authority

Down To Business: What They Didn't Say At The HP Hearings
More important than the details of "pretexting" and other transgressions is what the three-week saga tells us about the composition and priorities of the board, as well as the stuff of its new chairman.


7. White Papers

What Buyers Should Look For In The Pricing, Features, And Licensing Of Web-Based And Windows Network-Based Maintenance Software
When looking for a preventive maintenance software solution, organizations have two choices: network-based or Web-based. Both share many of the same benefits. Which one is right for a particular organization depends on its particular needs. This paper shows buyers what to look for when making the decision to purchase maintenance software.


8. Get More Out Of InformationWeek

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