You may not think so, but California's Notice of Security Breach law just may apply to you.
Don't have business operations in California and think that lets you off the hook? Think again. If you maintain unencrypted personal information about a California resident, the Notice of Security Breach law may apply. Talk to your privacy counsel and your database managers. And if it could potentially apply, make sure your IT, legal, and risk-management managers know about it and are aware of the need to comply in the event of a security breach. The time to work on a form letter is before any breach occurs. The best thing that can happen is that the letter is never needed.
Joanne McNabb, chief of California's Office of Privacy Protection, suggests that all notices be drafted by the company's marketing or communications staff, not the legal staff. But the lawyers should look them over. It might be a good idea to include a link to the Office of Privacy Protection's guide for consumers on what to do if they receive an alert. Balancing the notice with keeping your consumers from panicking unnecessarily is key to surviving with your reputation in tact.
But the devil is in the details. Knowing when to give notice, as well as how and why to do so, is crucial and not as obvious from the face of the law as you might expect. This is not a good time to use self-help. Call in the professionals.
5 Top Federal Initiatives For 2015As InformationWeek Government readers were busy firming up their fiscal year 2015 budgets, we asked them to rate more than 30 IT initiatives in terms of importance and current leadership focus. No surprise, among more than 30 options, security is No. 1. After that, things get less predictable.
Join us for a roundup of the top stories on InformationWeek.com for the week of December 14, 2014. Be here for the show and for the incredible Friday Afternoon Conversation that runs beside the program.