The BrainYard | Intelligence For The Social Enterprise

BRAINYARDCOLUMNIST

DEBRA AROUND THE WEB

Debra Donston-Miller

As an editor and writer, Debra Donston-Miller has been covering the technologies and topics vital to enterprise IT professionals for 20 years. Donston-Miller was previously editor of eWEEK and executive editorial manager of eWEEK Labs, and is currently focused on collaboration, the consumerization of IT, and how social networking is changing, well, just about everything. She can be reached at debra.donstonmiller@gmail.com.

DIGITALISSUE

In Social Media, The Customer Really Comes First.

Download Now

In This Issue:

The Customer Really Comes First:

Social media make the customer more powerful than ever. Here's how to listen and react.

Spackle, Duct Tape, And Social Media:

The right tools can help smooth over the rough edges in your social business architecture.

BRAINYARDRESEARCH

The State of Community Management

The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.

Enterprise 2.0: What, Why and How?

This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.

Guide to Understanding Social CRM

This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.

MORE WHITE PAPERS >>

VIDEOGALLERY

Hearsay Social Brings An Enterprise Focus

Hearsay Social's CTO and co-Founder Steve Garrity gives the Valley View judges the 2-minute elevator pitch, and discusses why his company's social enterprise software stands out.

Hearsay Makes Business More Social

Some of the most innovative new enterprise technologies come from start-ups, but doing business with them can be risky, given their unproven products and short track records. With Steve Garrity, Co-Founder and CTO of Hearsay Social.

Highlights: Microsoft Introduces New Office and Windows 8

First Name*:
Last Name*:
Email Address*:
Job Title:
Company/Organization/Gov't Dept.:
*Required field
Privacy Statement

DIGITALISSUE

The Customer Really Comes First:

Spackle, Duct Tape, And Social Media:

Sign up to the BrainYard email newsletter