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BRAINYARDCOMMENTARY

Email Overload: Disease Or Symptom?

Jonathan Feldman | December 27, 2012
Email overload is a symptom of larger management dysfunctions. Why are your employees spending so much time covering themselves for every little thing?
 

Social Enterprise 2013: Opportunities And Obstacles

David F. Carr | December 20, 2012
Big changes such as integrating social tools with business take time. Remember that in slow-moving revolutions, the persistent are as likely to be successful as the bold.
 

Which Vendors Dominate Enterprise Collaboration?

Jacob Morgan | December 20, 2012
What will the social software market look like in four years? IDC's market share report offers some early clues.
 

Social Media: Get Out Of Your Comfort Zone

Matt Ridings | December 19, 2012
Before you get too deep into social business strategy, look at how comfortable your organization and its leaders are with the world of social media.
 

Newtown Hoaxes Mar Heartfelt Social Media Posts

Debra Donston-Miller | December 17, 2012
Social media shows itself to be the best -- and worst of communications platforms -- in shooting aftermath.
 

In Search Of Social Business Excellence

David F. Carr | December 17, 2012
Vala Afshar, chief customer officer of Enterasys Networks, celebrates his firm's social business success story, from Chatter to Twitter, in "The Pursuit of Social Business Excellence."
 

Your Year In Review, According To Facebook

Debra Donston-Miller | December 17, 2012
Facebook's 2012 Year in Review feature highlights 20 of your most important moments, based on your posts.
 

Tell Me Again Why CEOs Should Tweet

Chris Murphy | December 12, 2012
Social media matters, but that doesn't mean it's every CEO's job to participate.
 

All I Want For Christmas Is Less Email

Jonathan Feldman | December 12, 2012
When it comes to managing the email onslaught, we have met the enemy, and he is us. Needed now: Willpower.
 

How To Compose An Effective Social Media Team

Dion Hinchcliffe | December 11, 2012
In the next phase of social business, internal and external social media teams will need to align more tightly.
 

DIGITALISSUE

In This Issue:

The Customer Really Comes First:

Social media make the customer more powerful than ever. Here's how to listen and react.

Spackle, Duct Tape, And Social Media:

The right tools can help smooth over the rough edges in your social business architecture.


BRAINYARDRESEARCH
The State of Community Management
The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.
Enterprise 2.0: What, Why and How?
This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.
Guide to Understanding Social CRM
This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.
VIDEOGALLERY
Hearsay Social Brings An Enterprise Focus
Hearsay Social's CTO and co-Founder Steve Garrity gives the Valley View judges the 2-minute elevator pitch, and discusses why his company's social enterprise software stands out.
Hearsay Makes Business More Social
Some of the most innovative new enterprise technologies come from start-ups, but doing business with them can be risky, given their unproven products and short track records. With Steve Garrity, Co-Founder and CTO of Hearsay Social.
Highlights: Microsoft Introduces New Office and Windows 8
Highlights: Microsoft Introduces New Office and Windows 8
SLIDESHOWS
Facebook's 2012 Highs And Lows
2012 brought big ups and downs for Facebook, and for the companies that have bet some of their business on...
The BrainYard's 7 Social Business Leaders Of 2012
The editors of The BrainYard picked companies large and small that are exploring the potential of a unified social business...
10 Great Social Features For Microsoft SharePoint 2013
Social computing will play a big role in Microsoft's upcoming collaboration platform.

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