BRAINYARDNEWS
ABOUT THE AUTHOR


David F. Carr
David F. Carr
David F. Carr is Editor of The BrainYard, the community for social business on InformationWeek.com, covering social media and the...
Read Full Bio >>
See More From This Columnist >>
SHARE



Facebook Tools For Building Brands

David F. Carr | April 21, 2011
 
   
Facebook Tools For Building Brands HyperArts' Tim Ware is teaching businesses how to use reveal tabs, iFrames, and other development tools to lure fans and market companies.

HyperArts' Tim Ware is teaching businesses how to use reveal tabs, iFrames, and other development tools to lure fans and market companies.

If you want to know how to build a more effective Facebook business page, Tim Ware and his firm, HyperArts, are names to know.

Though HyperArts is a relatively small Web consulting shop (12 employees, plus a small team of contractors), he and his team have gotten far enough ahead of the curve on using Facebook for marketing that they are starting to pick up big-brand accounts like Whole Foods. They also set up the page for Guy Kawasaki's book Enchantment.

Along the way, HyperArts has built its reputation by freely sharing advice and tutorials with entrepreneurs and Web designers looking for guidance on how to use Facebook as a business tool. Ware has written a comprehensive guide to creating a great Facebook page within the layout framework introduced this year. I particularly wanted to hear his thoughts about how to create a good "reveal tab"--a welcome message that compels a visitor to click the "Like" button, which is Facebook's way of letting a user indicate they want to subscribe to the feed of posts from a business or brand.

"If a brand does their reveal tab right, it's a very powerful way of building up a larger fan base," Ware said in an interview.

For an example of one he admires, Ware mentioned Red Bull--the same example I called out the other day for not having kept up with Facebook's https browsing feature. That technical glitch aside, the Red Bull page is a good example of showing fan-only content grayed out in the background, so people have a hint of what is waiting for them once they click "Like."

"That's a perfect example of showing this little promise of what lies beneath," Ware said.

In their latest incarnation, Facebook business pages are organized into multiple content tabs, including standard ones like the Wall for ad hoc discussion. You can create custom tabs by registering any external Web page or application as a Facebook app. In the process, you're supplying the Web address for the content to be retrieved when a user selects your tab. When Facebook fetches the content to be displayed within an HTML iFrame on that tab, it also posts a small amount of data that your application can use to determine whether the user has liked your page.

A reveal tab shows a different message to fans than it does to non-fans--typically enticing the non-fans with a promise of all the wonders that await them if they click that button, and then presenting the goods once they do.

HyperArts has made this easier for non-programmers to accomplish by releasing TabPress, a Facebook application you can use to create a custom tab on your Facebook page. TabPress is one of several such applications created to fill the gap left when Facebook stopped accepting new users for its old Static FBML tool, which many page owners relied on to add custom content. This was a fairly primitive tool that let you paste in a block of code, including Facebook Markup Language, basic HTML, and a limited set of JavaScript commands.

That approach is obsolete now that Facebook is promoting iFrames and XFBML. TabPress is similar to the Static FBML app in that it provides a basic code editor you access from within Facebook, but now your code can include any HTML, CSS, and JavaScript you might use on any other website. TabPress also goes beyond replicating the Static FBML app in that it lets you paste in two pages worth of HTML--one for fans and one for non-fans.

COMMENTS

STAYUPDATED

Sign up to the BrainYard email newsletter

*Required field

Privacy Statement

BRAINYARDRESEARCH
The State of Community Management
The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.
Enterprise 2.0: What, Why and How?
This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.
Guide to Understanding Social CRM
This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.
VIDEOGALLERY
Startup DataSift's Big Data Platform
DataSift CEO Rob Bailey talks about the growth in big data, and his company's platform to ingest, manage and provide that data from social networks. He also provides a quick demonstration of the product.
Salesforce.com's Social Enterprise Approach Pushes
Salesforce.com co-Founder Parker Harris discusses why the company has moved past its Cloud 2 mantra, with acquisitions like Heroku and Radian6 enabling even tighter customer relationships for the enterprise.
March Madness And Social Networking
March Madness and pro sports hold many lessons for social network marketing. In this exclusive interview Eric Lundquist interviews sports broadcaster Butch Stearns on what social network marketing can learn from how sports teams social network
SLIDESHOWS
7 Examples: Put Gamification To Work
An increasing number and variety of business applications are integrating game mechanics, or gamification, to improve user engagement, engage new...
Get Social: 11 Management Systems That Can Help
Social media management systems can help your organization manage and measure increasingly sophisticated social strategies.
6 Social Sites Sitting On The Cutting Edge
Your company's Facebook and Twitter presence are established, but don't rest there. Consider these other social sites--some familiar, some less...