InformationWeek BrainYard August 13, 2012 Digital Issue

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This is The BrainYard's August issue. The BrainYard covers social business and the evolution of Web and mobile technologies for enterprise collaboration at thebrainyard.com as well as in downloadable issues like this one. Access is free, but you must be a registered member of the InformationWeek Business Technology Network to download the issue. Please register below. There's no cost, and it takes only a few minutes. Once done, click the "Go To Digital Issue" button at the bottom of the page.

In This Issue:

The Customer Really Comes First: Social media make the customer more powerful than ever. Here's how to listen and react.
Spackle, Duct Tape, And Social Media: The right tools can help smooth over the rough edges in your social business architecture.

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