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BRAINYARDNEWS
Alison Diana | February 22, 2012
Managers can view assignment distribution to make better use of employee resources, resolve scheduling conflicts.
 
David F. Carr | February 22, 2012
Open source document management tools now joined by social collaboration features on Java portal.
 
David F. Carr | February 22, 2012
Bug tracker and workflow software adds @references and the ability for external apps to create activity stream posts along with work items.
 
Debra Donston-Miller | February 22, 2012
At the global social event that expanded to 21 cities this year, business metrics dominated discussion. Hot topics included analytics and internal social business tools.
 
David F. Carr | February 21, 2012
Whether provided as self-service or with the backing of consultants, for marketing, CRM, or operations, social media analytics are snowballing in importance.
 
Maribel Lopez | February 21, 2012
You might only need part of an app, or just one piece of data, on a mobile device to make a process better.
 
Debra Donston-Miller | February 20, 2012
In honor of Presidents Day, we imagine what the social networking updates from some of our commanders in chief would have looked like.
 
Debra Donston-Miller | February 16, 2012
Swiss furniture company Vitra taps SAP StreamWork for easy collaboration and smooth integration with existing systems.
 
David F. Carr | February 16, 2012
Socialcast Thanks, a premium add-on to the enterprise social networking platform, provides a customizable tool for employee recognition.
 
Paul McDougall | February 16, 2012
Web curation portal captures trending feeds from social media sources like Facebook and Twitter, as well as Bing search.
 
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BRAINYARDRESEARCH
The State of Community Management
The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.
Enterprise 2.0: What, Why and How?
This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.
Guide to Understanding Social CRM
This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.
VIDEOGALLERY
National Field: The Data Driven Social Enterprise
The Obama campaign used National Field in 2008 to bring together, and share all of the data around its outreach efforts -- all of its calls, contacts and meetings were tracked every day using the social enterprise platform. Watch this demo for more.
Keynote Panel: Pushing the Limits of the Consumerization of IT
Keynote Moderator Larry Seltzer Editorial Director, Byte; Keynote Panelist Robert Scoble Blogger, Technical Evangelist & Author; Keynote Panelist Oliver Marks Co-founder, Sovos Group
Keynote: Sandy Carter, IBM
Sandy Carter Vice President, Social Business Evangelism and Sales, IBM Mobile Panorama: The Three Headed Monster
SLIDESHOWS
Use Facebook Apps To Woo Customers: 6 Examples
Several savvy organizations use Facebook apps to increase brand awareness and engage new and existing customers. Consider these interesting examples....
Enterprise Social Networks: A Guided Tour
More enterprises are deploying internal social networks to encourage collaboration and improve productivity. Take a tour of the major platforms...
10 Big Tech Ideas For Retailers
Mobile and social lead the list of hot tech trends for retailers, but they had company at the National Retail...