BRAINYARDNEWS
ABOUT THE AUTHOR


David F. Carr
David F. Carr
David F. Carr is Editor of The BrainYard, the community for social business on InformationWeek.com, covering social media and the...
Read Full Bio >>
See More From This Columnist >>
SHARE



BigDoor Scores With Self-Service Gaming Platform

David F. Carr | September 08, 2011
 
   
BigDoor Scores With Self-Service Gaming Platform Startup offers widgets, API access, free for the taking, then offers upgrades to enterprise support. Customer fans include Major League Baseball.

Startup offers widgets, API access, free for the taking, then offers upgrades to enterprise support. Customer fans include Major League Baseball.

BigDoor is a small company on a mission to send you on a mission.

Along with other gamification platform startups like Bunchball and Badgeville (is there a rule all the names have to start with "B"?), BigDoor wants to provide services other websites can embed to create more fun and engaging experiences that keep people coming back.

In particular, BigDoor wants to make it easy for Web publishers to design "missions" that website visitors will be to encouraged to complete, whether on behalf of an advertiser or the publisher. Those who complete their missions get rewards, which can include social network status (a badge on their profile), virtual rewards, or real world rewards like gift cards.

Web publishers sign up for free. BigDoor takes a commission based on the virtual economy of points awarded and redeemed.

The service has won some big customers such as Major League Baseball, which uses BigDoor's widgets to encourage fans to follow games online through live gameday coverage. DevHub, a do-it-yourself Web publishing tool for small business, uses BigDoor widgets to make signing up for and using the service more "like a game."

BigDoor's approach is to provide a series of JavaScript widgets websites can incorporate, starting with a "MiniBar" displayed across the bottom of the browser window. The MiniBar shows whether the user has authenticated through a service such as Facebook and, if so, displays reward point totals, content sharing options, and that person's standing compared to a leaderboard of top users. Those who perform a desirable action, such as sharing content, can be rewarded with points. Point totals can dovetail with other reward programs offered by a website or an advertiser.

Thursday, BigDoor announced it was acquiring another small startup, OneTrueFan, which has been working on a Web-based rewards platform that also includes some gamification elements. The acquisition will allow BigDoor to offer organizations that don't already have a rewards program an easy way to create one, BigDoor CEO Keith Smith said. In addition, BigDoor will be coming out with "a combined, enhanced OneTrueFan" offering, while also incorporating elements of the acquired firm's technology into the BigDoor service. OneTrueFan will also help BigDoor improve its "social user acquisition" strategy, Smith said.

OneTrueFan will add five people to the BigDoor staff, for a total of 31 employees, Smith said.

BigDoor is also in the midst of a private beta of a "quest bar" widget that will follow users as they go on more complicated, multistep "missions" to earn bigger rewards. BigDoor also provides a REST API and other customization options.

Typically, it's advertisers on the website who pay, although publishers also have the option of funding the rewards program themselves to deepen engagement with their sites, Smith said. The idea is to create a "cost per quest ad format, where advertisers who want to reach a publisher's audience come up with a quest for the user to complete--like watch this video about this particular brand, or like this brand's Web page. When they come back to the original publisher, they now have currency they can spend at the publisher's site," he said.

Attend Enterprise 2.0 Santa Clara, Nov. 14-17, 2011, and learn how to drive business value with collaboration, with an emphasis on how real customers are using social software to enable more productive workforces and to be more responsive and engaged with customers and business partners. Register today and save 30% off conference passes, or get a free expo pass with priority code CPHCES02. Find out more and register.

COMMENTS

STAYUPDATED

Sign up to the BrainYard email newsletter

*Required field

Privacy Statement

BRAINYARDRESEARCH
The State of Community Management
The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.
Enterprise 2.0: What, Why and How?
This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.
Guide to Understanding Social CRM
This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.
VIDEOGALLERY
Startup DataSift's Big Data Platform
DataSift CEO Rob Bailey talks about the growth in big data, and his company's platform to ingest, manage and provide that data from social networks. He also provides a quick demonstration of the product.
Salesforce.com's Social Enterprise Approach Pushes
Salesforce.com co-Founder Parker Harris discusses why the company has moved past its Cloud 2 mantra, with acquisitions like Heroku and Radian6 enabling even tighter customer relationships for the enterprise.
March Madness And Social Networking
March Madness and pro sports hold many lessons for social network marketing. In this exclusive interview Eric Lundquist interviews sports broadcaster Butch Stearns on what social network marketing can learn from how sports teams social network
SLIDESHOWS
7 Examples: Put Gamification To Work
An increasing number and variety of business applications are integrating game mechanics, or gamification, to improve user engagement, engage new...
Get Social: 11 Management Systems That Can Help
Social media management systems can help your organization manage and measure increasingly sophisticated social strategies.
6 Social Sites Sitting On The Cutting Edge
Your company's Facebook and Twitter presence are established, but don't rest there. Consider these other social sites--some familiar, some less...